Shahid Elam

Service Support Specialist at DAC, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Fresno, Texas, United States, US
Skills

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Bio

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Credentials

  • CompTIA IT Fundamentals (ITF+) Certification
    CompTIA
    May, 2023
    - Sep, 2024

Experience

  • DAC, Inc.
    • United States
    • 1 - 100 Employee
    • Service Support Specialist
      • Jul 2023 - Present

      Provide remote troubleshooting, configurations, updates, and backups to clients HVAC controls. Provide remote troubleshooting, configurations, updates, and backups to clients HVAC controls.

  • Houston Community College
    • United States
    • Higher Education
    • 700 & Above Employee
    • Student
      • Sep 2020 - Present
  • U.S. Army and Army National Guard
    • United States
    • Armed Forces
    • 400 - 500 Employee
    • CH-47 Helicopter Maintainer
      • Apr 2016 - Sep 2020
  • Mouser Electronics
    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Maintenance
      • 2013 - Sep 2020
  • Lowe's Home Improvement
    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Specialist
      • 2007 - 2013

Education

  • Houston Community College
    Associate of Applied Science, Computer Systems Networking (Cybersecurity)
    2020 - 2023
  • United Training Academy
    Certificate, IT Networking and security
    2023 - 2023
  • Houston Community College
    Associate of Applied Science, Computer Systems Networking and Telecommunications
    2020 - 2023
  • Tarrant County College
    Computer Science
    2015 - 2019

Community

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