Setareh Solhjoo
Senior Project Coordinator at Hotelyar.com | Online Hotel Booking- Claim this Profile
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Persian Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Certified Food Associate (CFE)
National Standards Office -
Food Safety Manager Certification (FSMC)
TUV -
HACCP (Food Safety) Auditor
TUV
Experience
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Hotelyar.com | Online Hotel Booking
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Iran
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Hospitality
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1 - 100 Employee
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Senior Project Coordinator
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Jan 2017 - Present
In recent years, I have focused my skills in the realm of hotel booking, working closely with a reputable company. Within this role, I successfully managed B2B customer relationships, specifically overseeing accounting matters. Through proactive follow-up and meticulous attention to detail, I ensured prompt resolution of any accounting issues that arose. This experience has further sharpened my ability to navigate complex business scenarios and provided me with a solid understanding of the importance of excellent customer service. Show less
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Customer Support Specialist
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Feb 2016 - Present
I was part of a dynamic team at a company specializing in hotel bookings. I honed my skills in providing efficient and personalized support to B2B customers, specifically focusing on addressing accounting-related issues. Through active engagement and effective communication, I built strong relationships with clients and ensured their satisfaction while resolving any concerns they encountered.
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Self-employed
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Real Estate
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1 - 100 Employee
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QC and Food Safty Specialist
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Mar 2016 - Present
As a Food Specialist, I am adept at assessing clients' needs, understanding their target audience, and providing tailored solutions to meet their specific goals. Whether it's a restaurant seeking to revamp their menu, a food brand looking to launch a new product line, or an event planner aiming to create a memorable culinary experience, I offer valuable insights and creative strategies to achieve success. Being self-employed has instilled in me a strong entrepreneurial spirit and the ability to adapt quickly to diverse projects and clients. I am a proactive and collaborative professional who thrives on challenges and remains at the forefront of industry trends. With a deep passion for continuous learning, I stay updated on the latest culinary techniques, ingredient innovations, and emerging food trends. Show less
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Shahrad
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United States
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Medical Practices
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QC Specialist
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Feb 2011 - Feb 2016
I was responsible for ensuring the correct recording and filing of all relevant record logs and documentation. I played a crucial role in maintaining accurate and organized records, complying with regulatory requirements, and facilitating easy access to essential information. Additionally, I focused on upholding food safety and worker safety practices by educating and training employees, issuing disciplinary actions when necessary, and collecting product samples for analysis and evaluation. My experience in this role has equipped me with a strong attention to detail and a commitment to maintaining high-quality standards in food production processes. Show less
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Education
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The Manchester Metropolitan University
Postgraduate Degree, manegment -
2004 - 2008
Islamic Azad University
Bachelor of Engineering - BE, Food Science and Technology
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