Savo Dabizljevic
Project Manager at Trionfo Solutions LLC- Claim this Profile
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Serbian -
Topline Score
Bio
Credentials
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Certified Scrum Master
Scrum Alliance, Inc.Jul, 2018- Sep, 2024
Experience
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Trionfo Solutions LLC
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United States
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Project Manager
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Aug 2020 - Present
Manage three offshore Application Support Engineers by assigning and monitoring production tickets, creating and updating application support procedures, and hosting daily stand ups to address any roadblocks and daily tasks. Host weekly status meetings with three external clients to present updates on release dates for enhancements, discuss any production pain points, and provide insight on future releases. Provide Level 2 application support to the end client users and the level 1 support team to help determine root cause on issues that they encounter in Production Document meeting minutes between business owners and clients. Log and track takeaways and follow ups for future meetings. Show less
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Sysmex America, Inc.
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Quality Assurance Specialist/Contractor
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Mar 2019 - Jan 2020
Designed testing strategy and goals to ensure all software requirements and user stories are covered Worked with offshore third party quality assurance team in creating test scripts and ensuring all test scripts and testing processes meet FDA and ISO regulations Provided daily updates to senior management on daily testing updates which consisted the number of test scripts executed, the number of test scripts that passed and failed, the reason for the failed test scripts, and any testing restrictions or constraints Monitored and provided support to the testing team during User Acceptance testing. Responsible for assigning test scripts, tracking progress, creating defects, assigning defects to the technical team, and creating the testing summary report Show less
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Heidrick & Struggles
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United States
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Business Consulting and Services
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700 & Above Employee
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Software Quality Assurance Analyst/Contractor
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Jul 2018 - Mar 2019
Maintained the backlog of user stories and grooming sessions. Analyzed and provided level of effort testing estimates for user stories. Created, executed, and logged 5-6 user stories during three-week sprints. Collaborated with developers to retest all bugs prior to production release. Reported testing status and an update on any blockers during daily Scrum meetings with the agile team. Experienced in hands-on testing for; manual, functional, regression, end-to-end and business process testing. Collaborated with automation team for regression and functional areas validated automation test scripts and documents to improve QA process. Show less
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Forsythe Technology
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United States
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Information Technology & Services
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100 - 200 Employee
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Business Analyst/QA Tester
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Nov 2016 - May 2018
Streamlines repetitive processes and decrease manual testing by creating, reviewing, developing, and executing automated test scripts and performance and load testing. Develops test strategies, test scripts and defect logs to perform quality assurance (QA) testing and track software defects for proper testing cycle. Provides level one support to business users to KOFAX applications. Responsible for installing software, creating logins, resetting passwords, and training users on business process Uploading and recording frequently used test scripts for regression, smoke, and unit testing into OATS to save hours on testing and eliminating user errors during system upgrades and code migration Manages multiple projects simultaneously for numerous IT application development initiatives, encompassing various changes, enhancements, customizations, patches, clones and upgrades. Analyzes user problems and requests to translate into business requirements and design documents to improve processes and resolve difficulties. Communicates efficiently with end users, project managers, developers, and user acceptance testers through all phases of the Software Development Life Cycle (SDLC). Show less
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Clarity Partners, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Consultant
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May 2014 - Nov 2016
Create testing strategy, test scenarios, maintained defect tickets in JIRA, and led daily status meetings for website upgrade for the Chicago Dept of Public Health Lead functional resource/ help desk production support for the City of Chicago’s Business License Issuances, Public Vehicle, Investigations, and Tax Departments Hosted a monthly prioritization meeting with 5 City of Chicago Departments where business owners prioritized their enhancements with resource availability. Projects varied from 15 hours to 150 hours in effort Managed 2-3 enhancements at a time where I gathered requirements, wrote the requirements document, created test scripts, gathered test data, performed unit testing, managed resources to meet the SLA date provided to business owners, provided weekly updates to senior managers and city commissioners, provided support during UAT, managed the defect tracker for any bugs discovered during testing, gained UAT approval, and presented change control documents to the DBAs for Production Deployment Provided weekly notifications to senior management and city commissioners of all major changes implemented into Production the previous week Provides after Point of Sale support to 4 24 hour tow yards and payment centers Show less
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Forsythe
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International Affairs
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1 - 100 Employee
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Business Analyst
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Dec 2011 - Mar 2014
Create testing strategy and test scenarios for high impact projects to facilitate effective software testing Lead QA Resource for 2-3 enhancements or changes each quarter which I provided test scripts, test scenarios, defect log, weekly status, and testing review Assisted in the eBusiness Suite upgrade from version 11.5.10 to Release 12. Was leading testing resource for Accounting, Human Resource, and Oracle Project Modules Gathered requirements for the implementation KOFAX, automated procure to pay application Updated and created the QA Master Regression Test List for Accounting, Human Resources, and Order Management processes Hosted business partner meetings monthly with non-IT Managers to see understand business pain points and notify them with any upcoming IT changes Show less
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Pragma IT
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United Kingdom
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Hospitals and Health Care
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QA Tester Analyst/Contractor
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May 2011 - Sep 2011
• Reviewed business requirements documents, flow charts, and mock ups to create a test plan, test cases, and test case documents • Created an issues document to provide the development team details of the bug and a step by step guide on how to recreate the bug • Conducted system functionality testing: developed and executed test cases, produced problem reports, suggestions, system test logs, and test incidents reports • Performed white box testing for possible different scenarios that may not have been covered in the test cases or the business requirement document • Created an issues log using Microsoft Excel describing the defect, impact, and if the defect has been resolved • Performed regression testing to verify the defects have been resolved and no other defects may occur • Worked with development team investigating and correcting software bugs and deficiencies based on the testing results • Trained employees on how to use the application with their day to day operations Show less
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National Association of Boards of Pharmacy
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United States
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Non-profit Organizations
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100 - 200 Employee
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Business Analyst
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Mar 2007 - Mar 2011
• Lead a group of internal and external resources for multiple consulting firms for an Government Accreditation Reimbursement Program with a $750,000 budget and a 9 month time frame • Monitored and conducted weekly team status meetings. Presented and discussed status updates, milestones, and checkpoints to senior managers within the organization • Conducted interviews and meetings with SME and business users to gain business requirements and needs. Gained an understanding with the business process and developed solutions to increase efficiency • Assisted in the eBusiness Suite upgrade from version 11.5.9 to Release 12 • Created test plans using Microsoft Project, test scripts, and user documentation for implementation of new software that covers troubleshooting, frequently asked questions, and glossary • Coordinated training sessions for a group of 10 staff members on the use and feel of the new accreditation application • Created a regression testing document to ensure accounting functions (i.e. open/close periods, creating journal batches, creating/validating invoices, etc…) are working properly • Set up, configured, and installed new iStore sites in 2 environments for testing and support • Generated and presented monthly sales and website traffic metrics to Accounting and Marketing Senior Management • Provided technical support for customers experiencing difficulties in the on-line store • Continuously performed white box testing in the on-line store to ensure no bugs or error appear • Created and updated a test plan for the migration of 250,000 records from the 9i server to 10g • Created user documentation for the business on the process of handling mail in orders and on-line orders. The document covered manually entering orders through Order Management, how to apply a check or credit card payment to an invoice, and how to create a credit memo and return order Show less
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Abt Electronics
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United States
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Retail
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500 - 600 Employee
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Internet Customer Service
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Nov 2005 - Mar 2007
Composed buying guides for different categories of appliances and electronic items • Handled customer service phone calls pertaining to the status of their pending order • Created product descriptions for new items that have been released by the major manufacturers • Transferred, compiled, and updated product lists with third party vendors • Participated in monthly conference calls regarding new business policies and procedures with transferring and receiving data • Monitored sales traffic compared to sites being visited on third party comparison sites (Shopping.com, Shopzilla, epinions.com, etc...) • Reviewed company website and offered ideas on making shopping experience user friendly • Compiled and delivered items and pricing lists to third party retail sites Show less
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Education
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2000 - 2004
Illinois State University
Bachelor of Science (BS), Economics -
2000 - 2004
Illinois State University
BS, Marketing
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