Sarah Lough
Office Manager at Nevada Family Psychiatry- Claim this Profile
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Bio
Credentials
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Applied Marketing Strategies
Soomo LearningDec, 2020- Sep, 2024 -
Analyzing Poor Performers
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack -
Avoid the Top Mistakes Sales Reps Make
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack -
Building GREAT Sales Relationships
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack -
Fundamentals of Supervision & Management
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack -
How to Become a Great Communicator
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack -
How to Deal with Employee Complaints and Concerns
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack -
Improving Accountability in the Workplace
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack
Experience
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Nevada Family Psychiatry
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United States
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Mental Health Care
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1 - 100 Employee
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Office Manager
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Nov 2021 - Present
Empathetically manages correspondence with patients, scheduling, and administrative duties for the practice. Performs data entry and handling of sensitive information. Works remotely and in office, available every day for clerical and administrative tasks. Assists with onboarding and retention of new patients. Empathetically manages correspondence with patients, scheduling, and administrative duties for the practice. Performs data entry and handling of sensitive information. Works remotely and in office, available every day for clerical and administrative tasks. Assists with onboarding and retention of new patients.
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LSI Staffing
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Branch Manager
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Nov 2020 - Oct 2021
Successfully opened and managed the first Nevada branch for the staffing agency. Managed internal office employees and 180+ temporary employees. Interfaced with customers and candidates to keep everyone happy and produce business. Assisted applicants with utilizing our web based software for viewing paystubs etc. Tracked and managed office data to report to corporate in Kansas. Created and implemented office procedures. Managed branch with limited supervision and assistance from team in the Midwest.
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Source of Knowledge
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United States
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Events Services
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1 - 100 Employee
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Account Manager
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Jun 2016 - Aug 2020
Personally managed over 15 recording projects per quarter from sales to delivery of files. Evaluated the needs of the client against the terms of the contracts. Managed the recorded files through the pre-conference, on-site, editing process all the way to delivering the content back to the client. Utilized a strong eye for detail when creating recording schedules and other documents essential to producing high quality event recordings using Excel and Google Sheets. Traveled to events worldwide to sell recordings to attendees or operate a video camera when necessary. Self managed while upper management/supervisors were out of the office the majority of the time.
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Cash Practice® Systems
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United States
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Software Development
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1 - 100 Employee
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Sales Supervisor
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Dec 2012 - Jun 2016
Led the sales team to successfully meet goals set by CEO, design engaging scripts and email templates for lead contact, engagement, and web demonstrations. Tracked and reported department statistics on a weekly basis to the CEO. Traveled to represent company, generate leads, and sign up new accounts at tradeshows. Created lasting relationships with affiliates and industry leaders. Trained sales reps on tradeshow performance, phone performance, and web demonstrations. Led the sales team to successfully meet goals set by CEO, design engaging scripts and email templates for lead contact, engagement, and web demonstrations. Tracked and reported department statistics on a weekly basis to the CEO. Traveled to represent company, generate leads, and sign up new accounts at tradeshows. Created lasting relationships with affiliates and industry leaders. Trained sales reps on tradeshow performance, phone performance, and web demonstrations.
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Education
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Southern New Hampshire University
Bachelors, Clinical Psychology -
Grossmont College
General Education -
Ramona High School
High School Diploma