Sarah Lough

Office Manager at Nevada Family Psychiatry
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Contact Information
Location
Las Vegas Metropolitan Area

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Credentials

  • Applied Marketing Strategies
    Soomo Learning
    Dec, 2020
    - Sep, 2024
  • Analyzing Poor Performers
    Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack
  • Avoid the Top Mistakes Sales Reps Make
    Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack
  • Building GREAT Sales Relationships
    Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack
  • Fundamentals of Supervision & Management
    Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack
  • How to Become a Great Communicator
    Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack
  • How to Deal with Employee Complaints and Concerns
    Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack
  • Improving Accountability in the Workplace
    Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Office Manager
      • Nov 2021 - Present

      Empathetically manages correspondence with patients, scheduling, and administrative duties for the practice. Performs data entry and handling of sensitive information. Works remotely and in office, available every day for clerical and administrative tasks. Assists with onboarding and retention of new patients. Empathetically manages correspondence with patients, scheduling, and administrative duties for the practice. Performs data entry and handling of sensitive information. Works remotely and in office, available every day for clerical and administrative tasks. Assists with onboarding and retention of new patients.

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Branch Manager
      • Nov 2020 - Oct 2021

      Successfully opened and managed the first Nevada branch for the staffing agency. Managed internal office employees and 180+ temporary employees. Interfaced with customers and candidates to keep everyone happy and produce business. Assisted applicants with utilizing our web based software for viewing paystubs etc. Tracked and managed office data to report to corporate in Kansas. Created and implemented office procedures. Managed branch with limited supervision and assistance from team in the Midwest.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Account Manager
      • Jun 2016 - Aug 2020

      Personally managed over 15 recording projects per quarter from sales to delivery of files. Evaluated the needs of the client against the terms of the contracts. Managed the recorded files through the pre-conference, on-site, editing process all the way to delivering the content back to the client. Utilized a strong eye for detail when creating recording schedules and other documents essential to producing high quality event recordings using Excel and Google Sheets. Traveled to events worldwide to sell recordings to attendees or operate a video camera when necessary. Self managed while upper management/supervisors were out of the office the majority of the time.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales Supervisor
      • Dec 2012 - Jun 2016

      Led the sales team to successfully meet goals set by CEO, design engaging scripts and email templates for lead contact, engagement, and web demonstrations. Tracked and reported department statistics on a weekly basis to the CEO. Traveled to represent company, generate leads, and sign up new accounts at tradeshows. Created lasting relationships with affiliates and industry leaders. Trained sales reps on tradeshow performance, phone performance, and web demonstrations. Led the sales team to successfully meet goals set by CEO, design engaging scripts and email templates for lead contact, engagement, and web demonstrations. Tracked and reported department statistics on a weekly basis to the CEO. Traveled to represent company, generate leads, and sign up new accounts at tradeshows. Created lasting relationships with affiliates and industry leaders. Trained sales reps on tradeshow performance, phone performance, and web demonstrations.

Education

  • Southern New Hampshire University
    Bachelors, Clinical Psychology
    2020 - 2023
  • Grossmont College
    General Education
    -
  • Ramona High School
    High School Diploma
    2004 - 2008

Community

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