Payroll & Accounts

• Aug 2020 - Present

Payroll Manager

• Oct 2019 - Aug 2020

Accounts Clerk/HR Support

• Aug 2018 - Aug 2020

Commercial Divisional Manager

• Jul 2014 - Aug 2018

Responsibilities: • Building loyal customer relationships via telephone • Able to function in a high transactional sales volume environment with heavy focus on fostering, developing and nurturing relationships with customers. • Ability to demonstrate the value proposition of all of the De Poel & Comensura vacancies. Using this knowledge, combined with the customer’s needs to up sell and cross sell into accounts. • Demonstrating persistence, tenacity, ability to overcome obstacles, and strive to improve skills and achieve goals day to day• Maintaining an in-house database of customers through documentation • Maintain a current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. Communicating this information with colleagues on a regular basis. • Deliver value proposition, handle objections, & record statistics on each fulfilled vacancy • Present key selling points/features and benefits while focusing on customer needs and expectations • Consistently develop the customer relationship to maintain and sustain productivity. • Ensure candidates and clients are dealt with an Excellent customer experience within Labour4U UK by addressing customer concerns and demonstrating empathy • Making sure Compliance is followed via each candidate registration and internet upload, helping progress with a higher % of completed vacancies and higher turnover. • Conducting online product demonstrations as needed. • Maintains and fosters continual internal relationships both with the customer service department to ensure customers are receiving the attention and service they require time and time again.

HR Manager

• Jun 2012 - Jul 2014

PA to CEO

• Aug 2008 - May 2012