Experience

The Alberta School Employee Benefit Plan (ASEBP)

• Canada
• Wellness and Fitness Services
• 100 - 200 Employee

• Short-Term Disability Coordinator

  • May 2021 - Present

  ● Process incoming sick leave transactions from employer groups (EGs) included in the STDM pilot program, including sick leave transactions, return to work transactions and complicated maternity leave transactions.● Retrieve sick leave transactions from the system and prepare files, including initial eligibility review, using a designated template.● Triage cases and send to the appropriate STDM specialist.● Process sick leave waivers and fitness to work transactions and ensure STDM specialists are updated.● Initiate and monitor the EDB application process for individuals participating in the STDM pilot program, as required.● Interact with CMs to determine their specific health issue and related circumstances to provide them with the most appropriate options (e.g. EDB or other community/benefit resources).● Help CMs and EGs understand the EDB process; support CMs who need guidance with obtaining appropriate care or finding health care providers in their area.● Regularly assess and make decisions regarding the appropriate amount of medical information; contact health care providers for additional medical information, as required.● Arrange for medical assessments, as required, including forwarding appropriate questions.● Discuss information with appropriate health care providers, as necessary.● Compile all material related to the application for EDB, determine eligibility and analyze and compile a decision review summary, along with recommendations to accept or decline the application; present this to claims facilitators for decision.● Follow up on the EDB decision, process EDB approvals and letters, inform CMs and EGs of approved EDB claims and transfer claims to the claims facilitator for ongoing management.● Approve discretionary funds for medical evaluations and travel expenses up to $5,000.● Monitor trends and issues related to the EDB application process and alert appropriate internal resources for resolution. Show less

• Short-Term Disability Coordinator

  • May 2021 - Present

  ● Process incoming sick leave transactions from employer groups (EGs) included in the STDM pilot program, including sick leave transactions, return to work transactions and complicated maternity leave transactions.● Retrieve sick leave transactions from the system and prepare files, including initial eligibility review, using a designated template.● Triage cases and send to the appropriate STDM specialist.● Process sick leave waivers and fitness to work transactions and ensure STDM specialists are updated.● Initiate and monitor the EDB application process for individuals participating in the STDM pilot program, as required.● Interact with CMs to determine their specific health issue and related circumstances to provide them with the most appropriate options (e.g. EDB or other community/benefit resources).● Help CMs and EGs understand the EDB process; support CMs who need guidance with obtaining appropriate care or finding health care providers in their area.● Regularly assess and make decisions regarding the appropriate amount of medical information; contact health care providers for additional medical information, as required.● Arrange for medical assessments, as required, including forwarding appropriate questions.● Discuss information with appropriate health care providers, as necessary.● Compile all material related to the application for EDB, determine eligibility and analyze and compile a decision review summary, along with recommendations to accept or decline the application; present this to claims facilitators for decision.● Follow up on the EDB decision, process EDB approvals and letters, inform CMs and EGs of approved EDB claims and transfer claims to the claims facilitator for ongoing management.● Approve discretionary funds for medical evaluations and travel expenses up to $5,000.● Monitor trends and issues related to the EDB application process and alert appropriate internal resources for resolution. Show less



Private Company

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Nanny

  • Sep 2017 - May 2021

  • Worked in partnership with two families simultaneously to provide full time care for 2 toddler children. • Maintained the cleanliness of the equipment and spaces used by the children in the home on a daily basis. • Prepared two snacks and lunch for the children on a daily basis and complete grocery shopping in preparation for this on a weekly basis. • Promoted the mental, physical and social well-being of the children by exploring the community, nature and organized social events on a weekly or daily basis (ie. outdoor activities done daily, community field trips done once or twice per week) • Completed job specific household cleaning tasks such as cleaning common area floors on a weekly basis, cleaning all children’s dishes on a daily basis, keeping all common/children-used spaces neat and tidy, etc. Show less



Government of Alberta

• Canada
• Government Administration
• 700 & Above Employee

• Behavioural Consultant

  • Sep 2015 - Sep 2017

  ● Creating and presenting individualized behavioural modification plans for individuals with developmental disabilities. ● Advocated for the needs of individuals with various community partners. ● Supported caregivers, both paid and unpaid, to implement behavioural modification plans in homes, hospitals and other areas. ● Maintained positive relationships and open communication with numerous community partners and coworkers. ● Collaborated with various other professionals as a team to create well-rounded and robust individualized plans. ● Served as a resource for other team members and families on issues of anxiety, compulsions, rigidities and other behaviour-related issues.● Worked extensively in Netcare/EClinician in order to connect and share with other care providers as well as provide patients with a more holistic and informed care plan. Show less

• Disability Services Case Manager

  • Jun 2014 - Sep 2015

  ● Helped families coordinate supports and services to address new or changing needs of individuals with developmental disabilities as well as the needs of the family.● Completed Service Design and planning based on the supports required and Monitoring (ongoing case management): planning and review of an individual's progress in programs and services, including evaluation of the appropriateness of the services provided.● Established, cultivated and enhanced working relationships with community partners to maximize support and services to families.● Monitoring the delivery of supports and services and reviewing progress toward the achievement of outcomes. Show less



Kids Uncomplicated

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Technical Lead and Rural Family Support

  • Apr 2012 - Jun 2014

  ● Coordinating and Communicating with subcontractors and employees regarding technical projects.● Creating and maintaining positive work relationships with the Internet Service Providers and other contractors.● Supporting Kids First staff and clients regarding “technical” information● Traveling to rural locations as needed.● Ensuring the child’s program is running smoothly and in accordance with FSCD Service Cycle● Establishing and maintaining a strong rapport with the family, other team members and other liaising teams in rural locations. ● Interviewing and hiring staff as well as providing support and on-going training to staff in rural locations Show less

• Program Coordinator and Behaviour Support

  • Mar 2011 - Jun 2014

  ● Provided support and was an advocate for the wellness of families of children with special needs.● Establishing and maintaining a strong rapport with the family, other team members and other liaising teams within the city of Edmonton.● Interviewing and hiring staff as well as providing support and on-going training to staff within the city of Edmonton.● Establishing a schedule of activities for programming and Telepractice sessions● Established and maintained effective and knowledgeable communication with Family Supports for Children with Disabilities (FSCD).● Consulted with other professionals to provide optimal programming for children with special needs within multidisciplinary environment. ● Collaborated with team and families to develop individual programming plans (IPP) based on a child’s strengths and areas of growth. ● Provided support and strategies in the development of functional play skills and promotion of social skills. Show less