Sara Hemla Ledesma

Team Supervisor at LCG Group of Companies
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Location
PH

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Experience

    • Philippines
    • Manufacturing
    • 1 - 100 Employee
    • Team Supervisor
      • Jan 2019 - Present

      •Managed Aftersales in both Construction and Agricultural Equipment•Procurement/Purchasing of spare parts both local and international•Manage Sourcing of Parts for both Agricultural and Construction Equipment Machineries. •Monitor Inventories•Handled International and Local Shipments•Overall Aftersales Parts Support•Maintained good relationship between Company and Supplier.

    • Parts Specialist
      • Jan 2019 - Oct 2022

      •Managed the Aftersales in Agricultural Equipment•Advanced the sales through technical sales support•Monitored parts sourcing and purchasing both local and internationalShipment Monitoring (Logistics / Supply Chain) for parts orderded.

    • Customer Service Representative
      • Jul 2018 - Jan 2019

      •1st hand Customer Solutions to support the customers by providing helpful information, answering questions, and responding to complaints.•Determining the proper parts needed. •Schedule service / Equipment PMS to the customers. •Parts and Service Sales (Invoicing, Collection etc.)

Education

  • Technological University of the Philippines
    Bachelor of Science - BS, Mechanical Engineering
    2015 - 2018
  • Technological University of the Philippines
    Engineer's degree, Non Destructive Testing and Technology Engineering
    2012 - 2015

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