Experience

Xtend Healthcare, LLC

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Call Center Support Representative

  • Mar 2021 - Present

  Duties: -Take incoming calls in both Spanish and english. - Help customers register for Covid19 Vaccinations. -Answer any questions regarding Vaccines and registration process. Duties: -Take incoming calls in both Spanish and english. - Help customers register for Covid19 Vaccinations. -Answer any questions regarding Vaccines and registration process.



Allstate

• United States
• Real Estate

• Customer Service Representative

  • Jan 2017 - Jan 2019

  -Call customers regarding past due bills and process payments -Take all incoming calls and help customers -Take all Spanish calls and interpret for agents -Find leads and take down information using Microsoft Excel -Help customers with claims -Scan documents into system -Close out at the end of the day -Call customers regarding past due bills and process payments -Take all incoming calls and help customers -Take all Spanish calls and interpret for agents -Find leads and take down information using Microsoft Excel -Help customers with claims -Scan documents into system -Close out at the end of the day



Professional Property Management

• United States
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2016 - May 2017

  -Process monthly association fees and keep documentation on Microsoft Excel -Take incoming calls from Condominium Owners -Make sure any pest concerns or damages in building get resolved -Call condominium owners regarding late payments or any neighbor complaints -Deal with management lawyer and any pending complaints -Schedule maintenance -Process monthly association fees and keep documentation on Microsoft Excel -Take incoming calls from Condominium Owners -Make sure any pest concerns or damages in building get resolved -Call condominium owners regarding late payments or any neighbor complaints -Deal with management lawyer and any pending complaints -Schedule maintenance


Don Alex Restaurant
• United States
• Restaurants
• 1 - 100 Employee
• Waitress

  • Feb 2015 - Dec 2015