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Samuel Otten

Brewery Operations at Niagara College Teaching Brewery

Contact Information

us****@****om

(386) 825-5501

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Location

Niagara-on-the-Lake, Ontario, Canada, CA

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Brewery Operations
- Aug 2019 - Present
As Brewery Operations, my daily tasks consist of being the Tap Room, SOP and CIP of brewery equipment, canning, bottling and packaging. I also run brewery tours and monthly seminars to educate consumers about the beer process, ingredient differentiation, beer and food pairing and unique features of the ingredients such as yeast. Here, I have used my brewery operations knowledge as well as my customer service skills. As Brewery Operations, my daily tasks consist of being the Tap Room, SOP and CIP of brewery equipment, canning, bottling and packaging. I also run brewery tours and monthly seminars to educate consumers about the beer process, ingredient differentiation, beer and food pairing and unique features of the ingredients such as yeast. Here, I have used my brewery operations knowledge as well as my customer service skills.

Marketing Assistant
- Apr 2017 - Dec 2017
As the Marketing Assistant, I was responsible to print, promote and design marketing material for various clients. I assisted the Marketing Manager in client follow-ups and tracking client information. I was also responsible for the development and presentation of product sales pitches. Here, I was able to use and further develop my digital advertising, CRM, sales, presentation, and analytic skills. As the Marketing Assistant, I was responsible to print, promote and design marketing material for various clients. I assisted the Marketing Manager in client follow-ups and tracking client information. I was also responsible for the development and presentation of product sales pitches. Here, I was able to use and further develop my digital advertising, CRM, sales, presentation, and analytic skills.

Keyholder
- Jul 2015 - Apr 2017
As a keyholder I was responsible for performing opening and closing duties of the store, assist customers with products and activation of plans, and manage the team during store hours. Here, I was able to expand my knowledge of direct sales, store management and excellent customer service. As a keyholder I was responsible for performing opening and closing duties of the store, assist customers with products and activation of plans, and manage the team during store hours. Here, I was able to expand my knowledge of direct sales, store management and excellent customer service.

Niagara College
College Diploma, Brewmaster and Brewery Operations Management

2019 - 2020
Fanshawe College
Advanced Diploma, Digital Marketing

2018 - 2019
Fanshawe College
Diploma, Business Marketing

2016 - 2018
Medway High School
High School Diploma

2011 - 2015

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