Experience

Globe Williams Distribution

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Head of Sales & Marketing

  • Jul 2020 - Present

• General Manager

  • Mar 2020 - Jul 2020

  Globe Williams Distribution is a division of Globe Williams International, a Boutique Facilities Management company servicing 29 Countries world wide. Due to the current environment and our staffs levels of expertise we have combined Sourcing, Importing, Manufacturing across 3 countries of COVID essential PPE items. Additional to this our company has Australian contract manufacturing for sanitiser and other essential disinfecting items. Included in our offering is a Australia wide licence for the All in one sanitiser, facial recognition, temperature control and media tablets, suitable for banks, retail, industrial, health, commercial and property facilities.



Circular Sustainability

• Australia
• Renewable Energy Semiconductor Manufacturing

• Director

  • Aug 2019 - Present

  Circular Sustainability has been created after more than 15 years working to assist some of Australia's largest customers to achieve their local and global sustainability targets towards zero waste. With experience in waste minimisation strategy, broad scope to develop, design and implement effective behavioral change programs and ability connecting clients with innovations, technology and markets I have decided to do what I do best which is creating sustainable outcomes for businesses. Focused on the commercial and retail built space, Circular Sustainability can design effective, tailored programs to prepare buildings for a NABERS waste rating that; reduces waste, maximises recycling rates, improves your buildings tenant recycling culture and assists to reduce operating costs. To fight the war on waste we also offer circular economy projects to close the loop for customers with products. Across various industries we assist to create the circular program and end market for products to close the loop and produce locally in Australia the end market demand. We also can do small single product solutions at a local or national level for manufacturing. Circular Sustainability can offer small waste management companies with business transformation projects including; design of truck decals, bin stickers, website design, digital marketing, bid management and the design and delivery of supporting sales and operational materials. We support your customer experience process and develop ways to optimise processes and improve operating efficiencies both on and off shore.



Wanless Waste Management

• Australia
• Environmental Services
• 1 - 100 Employee

• National Business Development Manager

  • Jan 2019 - Aug 2019

  With over 15 years National Accounts experience, I have been brought to Wanless to build a national customer base for our collections business and integrated model across Australia. Working with some of the industries most experienced leaders in our company I can leverage off my experience working with Australia's largest retailers, manufacturers, health providers and facility managers to provide Wanless customers with transparent, smart, innovative waste and recycling solutions through sound and qualified strategic planning, auditing, assessment and staff engagement. Supported by the Wanless business with multinational locations including landfill, recycling centres and a strong collection arm I can provide a waste management plan that highlights potential costs savings through landfill diversion, that maximises recycling and provides efficient handling and collections. I am passionate about the environment, meeting customers sustainability goals and are constantly searching to be market first with that next innovation to trial. I look to partner with businesses that believe that results come from a true, transparent partnership where we all play a role. Contact me to find out how I can make a difference to your business with more than 15 years’ experience managing National customers in the Waste Industry across all sectors.



Budget Waste Services

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Start up project

  • Mar 2018 - Dec 2018

  Budget Waste Services is Australia's newest waste and recycling collections company providing customers with reliable, affordable sustainability solutions through our own fleet of waste collections vehicles in Melbourne, with growth plans to become national by 2022. Funded by equity, this is a start up of which I have been given project delivery for the brand, marketing and digital strategy, implementation and delivery of our call centre for outbound sales, inbound customer service and all back office functions, implementation of the companies operating systems and administration functions and all aspects of supporting customers and growth with Sales & Account Management. As this is a start up all hands are on deck covering multiple functions across the organisation, fully supporting the CEO to ensure continuous improvement, continuity of experience and a high level of professionalism internally and externally to ensure time frames are met for each project.



DATS Skip Bins

• Environmental Services

• Project delivery - Business Transition

  • Nov 2017 - Mar 2018

  Short term project role assisting the Managing Director with Business transition due to sale of the company to Bingo Industries. Working collaborative with the Melbourne and Sydney teams across both organisations to co-ordinate and manage the implementation and service transition. Responsibilities included overseeing customer experience including a 6 person call centre team, operational support and debt collection.



Menzies Group of Companies

• General Manager Sales and Marketing

  • Jul 2017 - Nov 2017



Transurban

• Australia
• Transportation/Trucking/Railroad
• 700 & Above Employee

• National Manager - Key Accounts

  • Feb 2017 - Jul 2017

  The National Manager will contribute to the success of the Group through the effective acquisition and management of Key Accounts nationally. Key responsibilities of the role include setting strategy, business development and acquisition, end-to-end account management and retention of our most highly valued customers to deliver a growing customer base and revenue stream.



Cleanaway Waste Management

• Australia
• Environmental Services
• 700 & Above Employee

• National Account Manager

  • Jun 2013 - Feb 2017

  ♦ Create, develop and present sales proposals and quotes, and manage contract negotiations♦ Effectively manage an existing portfolio of clients, maintaining a 100% retention rate♦ Accurately record all client information, contact details, sales and services meetings♦ Achieve or exceed budgeted revenue growth targets in line with yearly expectations♦ Work closely with other departments within Cleanaway to maximise opportunities♦ Act in accordance with Cleanaway’s vision, mission and values and culture♦ Define and maintain executive relationships within a portfolio of customers♦ Effectively develop plans and bids that achieve targeted EBIT results♦ Maintain an innovative and create approach to waste management♦ Identify, establish and maintain a new business pipelineKEY ACHIEVEMENTS♦ Effectively strategised and implemented major projects for multiple national clients♦ Successful year on year in meeting sales, retention and company financial targets ♦ Lead on the Facility Management Association relationship and conference♦ exceeded annual net growth targets and all accounts resigned by end of financial year♦ Managed the successful bids for multiple large national organisations♦ Major contributor to Cleanaway’s “Greenius Education Program”



Veolia Australia and New Zealand

• Environmental Services
• 700 & Above Employee

• Key Account Executive

  • Jul 2011 - Jun 2013

  ♦ Managed Healthscope, Westfield, Colonial First State, AMP Capital and CB Richard Ellis♦ Developed key customer relationships with stakeholders at multiple levels of accounts♦ Analysed client businesses, identified needs and developed value based opportunities♦ Manage the top five national accounts for Veolia, ensuring SLAs were maintained♦ Contributed to strategy development, execution and evaluation of performance♦ Attended monthly meetings with clients and internal stakeholders♦ Developed Annual Waste Management Plans and audit reports♦ Conducted monthly analysis and reporting for each account♦ Participated in tender development for national accounts♦ Mentored and coached the Sales Area ManagersKEY ACHIEVEMENTS♦ By Dec 2013 had achieved the Westfield sustainability target of 50% diversion from landfill♦ Managed the delivery of education and across more than 5000 tenants and 33 centres♦ Share of wallet and organic growth through new services by more than 30%♦ Won the Veolia award for Sustainability for Victoria in 2011

• Major Account Manager

  • Jul 2008 - Jul 2011

  ♦ Attended, participated and represented Veolia at industry events, expos and sponsorships♦ Conducted evaluations, developed estimates and create zero waste to landfill strategies♦ Client site inspections and waste audits and designed waste management strategies♦ Identified potential up-rates for clients and conducted negotiations regarding costs♦ Delivered tender and boardroom presentations and marketing training programs♦ Identified and built a pipeline of potential new national accounts♦ Provided leadership and advice to Area ManagersKEY ACHIEVEMENTS♦ Exceeded targets achieving more than 100m3 per month and sales of more than $300K♦ Successful year on year with up-rate targets to increase profitability on accounts♦ Successful in retaining 99% of my client base over a period of 3 years♦ Successful in leading the tender process for multiple national clients



Visy Industries

• Area Sales Manager

  • Jun 2006 - Jul 2008

  KEY ACHIEVEMENTS♦ 100% retention of Major accounts, resigned for a minimum of 2 years♦ Achieved the highest sales by volume in Victoria



Rentokil Initial

• United Kingdom
• Environmental Services
• 700 & Above Employee

• Operations Manager

  • Jan 2005 - Jun 2006

  KEY ACHIEVEMENTS♦ Ran an efficient and cost effective operation across both states to meet performance♦ Met or exceeded KPI’s of 90% or above for operational performance in both states♦ Sales staff in Darwin achieved budgeted net growth for the 06/07 financial year♦ Successful in meeting retention targets each month across both businesses♦ One of only two business units across Australia to meet annual targets♦ Identified and implemented continuous improvement projects



Rentokil Initial Australia

• Australia
• Facilities Services
• 200 - 300 Employee

• Client Retention Manager (QA)

  • Nov 2003 - Jun 2004

• Sales Consultant – New Business

  • Nov 2001 - Nov 2003