Experience

Gage Hospitality Group
• United States
• Hospitality
• 1 - 100 Employee
• Director of Human Resources

  • May 2023 - Present

UHS
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Group Director of Human Resources

  • Jan 2023 - May 2023

Puttshack
• United States
• Hospitality
• 200 - 300 Employee
• Vice President of Human Resources & Talent

  • Sep 2021 - Jan 2023


Omni Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Human Resources Director

  • Aug 2019 - Sep 2021

  A cultural driver, tasked with introducing HR strategies, programs, initiatives, tools, and systems that have raised the bar on customer satisfaction for 208 hotel and food & beverage employees. Oversee direct staff of one HR Manager and one HR Coordinator via continuous development and growth. Direct all Human Resource administration areas, including recruiting, salary administration, employee relations, employee benefits, management development/training, and labor relations. Provide advice… Show more A cultural driver, tasked with introducing HR strategies, programs, initiatives, tools, and systems that have raised the bar on customer satisfaction for 208 hotel and food & beverage employees. Oversee direct staff of one HR Manager and one HR Coordinator via continuous development and growth. Direct all Human Resource administration areas, including recruiting, salary administration, employee relations, employee benefits, management development/training, and labor relations. Provide advice and counsel on all laws affecting the operations regarding all employees. Selected accomplishments include: • CONTRACT NEGOTIATIONS: Actively participate in negotiating the collective bargaining agreement between the Hotel and Unite HERE Local 1. • RELATIONSHIP BUILDING: Create a cohesive HR department that works collaboratively to achieve the department's goals and help the hotel reach its workforce development goals. • CRITICAL THINKING: Exercise sound judgment and engage in high-impact decision-making from a critical perspective. Show less A cultural driver, tasked with introducing HR strategies, programs, initiatives, tools, and systems that have raised the bar on customer satisfaction for 208 hotel and food & beverage employees. Oversee direct staff of one HR Manager and one HR Coordinator via continuous development and growth. Direct all Human Resource administration areas, including recruiting, salary administration, employee relations, employee benefits, management development/training, and labor relations. Provide advice… Show more A cultural driver, tasked with introducing HR strategies, programs, initiatives, tools, and systems that have raised the bar on customer satisfaction for 208 hotel and food & beverage employees. Oversee direct staff of one HR Manager and one HR Coordinator via continuous development and growth. Direct all Human Resource administration areas, including recruiting, salary administration, employee relations, employee benefits, management development/training, and labor relations. Provide advice and counsel on all laws affecting the operations regarding all employees. Selected accomplishments include: • CONTRACT NEGOTIATIONS: Actively participate in negotiating the collective bargaining agreement between the Hotel and Unite HERE Local 1. • RELATIONSHIP BUILDING: Create a cohesive HR department that works collaboratively to achieve the department's goals and help the hotel reach its workforce development goals. • CRITICAL THINKING: Exercise sound judgment and engage in high-impact decision-making from a critical perspective. Show less



Kimpton Hotels & Restaurants

• United States
• Hospitality
• 700 & Above Employee

• Area Director of People & Culture - Midwest

  • May 2013 - Aug 2019

  Responsible for the HR functions at 14 Kimpton Hotels, Restaurants, and Bars by providing support to 986 employees. Oversee direct staff of 3 HR Managers via continuous development growth to create business partners in all disciplines. Selected accomplishments include: • LABOR RELATIONS: Brand representative and liaison to 4 separate Chicago labor unions, specialization in contract negotiations and grievance maintenance. Assist Home Office and Sr. Regional Director of P&C in Center of… Show more Responsible for the HR functions at 14 Kimpton Hotels, Restaurants, and Bars by providing support to 986 employees. Oversee direct staff of 3 HR Managers via continuous development growth to create business partners in all disciplines. Selected accomplishments include: • LABOR RELATIONS: Brand representative and liaison to 4 separate Chicago labor unions, specialization in contract negotiations and grievance maintenance. Assist Home Office and Sr. Regional Director of P&C in Center of Excellence Labor Relations Coach role. Liaison to brand legal department with effective responses to NLRB, EEOC, and IL Department of Human Rights charges. Maintain knowledge and position management on trending HR issues/legislation identified with potential business impact. • LEARNING & DEVELOPMENT: Implement Kimpton University training for all employees with an expectation of 5 training courses annually per employee. Cultural Cornerstone Trainer: Local Kimpton New Hire Orientation, ServSafe Alcohol Certification Training, Journey Leadership Academy, Diversity & Inclusion, Wellness at Kimpton, Sexual Harassment Prevention, Nine Doors (Kimpton’s patented personality leadership assessment), Conflict to Creativity (Kimpton’s patented management training to encourage alternative problem solving). • SUCCESSION PLANNING: Partner with leadership teams to establish sound management succession plans that identify internal and external talent and longevity and organizational effectiveness.

• Area Director of People & Culture

  • Jun 2011 - May 2013

  Oversee all areas of the HR function, including recruiting and onboarding; training and development; coaching; and performance management for 10 Kimpton Hotels, Restaurants and Bars in Washington, D.C. Selected accomplishments to include:  ORGANIZATIONAL CHANGE & DEVELOPMENT: Direct and provide strategic planning and support to Operation partners by focusing on ongoing coaching, counseling, and management of disciplinary matters and progressive discipline. Deploy performance… Show more Oversee all areas of the HR function, including recruiting and onboarding; training and development; coaching; and performance management for 10 Kimpton Hotels, Restaurants and Bars in Washington, D.C. Selected accomplishments to include:  ORGANIZATIONAL CHANGE & DEVELOPMENT: Direct and provide strategic planning and support to Operation partners by focusing on ongoing coaching, counseling, and management of disciplinary matters and progressive discipline. Deploy performance management/appraisal program tools and processes, including feedback sessions and developing performance improvement plans.  PERFORMANCE MANAGEMENT: Lead Performance Management administration, including 90-day/ annual performance reviews for hotel & restaurant hourly employees, as well as Quarterly Kimpton Manager Check-ins and implement performance improvement plans as needed.  RECRUITING & RETENTION: Responsible for recruitment and staffing, including active timely candidate sourcing, maintenance of job postings, management of budget and staffing guidelines, preparation of offer letter administration and new hire paperwork, organization of onboarding schedules. Reduced annual employee turnover by collaborating with the executive team to develop and implement training, guided conversations, and onsite activities.

• Area People & Culture Manager

  • Jun 2006 - Jun 2011

  Manage, plan, and coordinate the HR functions of 9 Kimpton Hotels, Restaurants, and Bars in Chicago, IL, as they apply to employee relations, compliance, and corporate social responsibility programs. Selected accomplishments include: • EMPLOYEE RELATIONS: Champion Employee Relations consistent with Kimpton's Best Place to Work and employee communication/recognition initiatives, such as Housekeeping Appreciation Week, Employee/ Manager of the Month, and the Kimpton Moments Recognition… Show more Manage, plan, and coordinate the HR functions of 9 Kimpton Hotels, Restaurants, and Bars in Chicago, IL, as they apply to employee relations, compliance, and corporate social responsibility programs. Selected accomplishments include: • EMPLOYEE RELATIONS: Champion Employee Relations consistent with Kimpton's Best Place to Work and employee communication/recognition initiatives, such as Housekeeping Appreciation Week, Employee/ Manager of the Month, and the Kimpton Moments Recognition Program. Maintain knowledge and position management on trending HR issues/ legislation identified with potential business impact. • CORPORATE SOCIAL RESPONSIBILITY (CSR): Collaborate with Operations teams to increase awareness of Kimpton Cares Month (our monthly charity and community involvement) and management of our Corporate Social Responsibility (CSR) programs such as the Trevor Project, No Kid Hungry, Chefs Cycle, Green Engage and Clean the World. Champion Kimpton Cares Committee and Kimpton Professional Women’s Group. • GOAL ACHIEVEMENT: Support the Hotel, Restaurant, and Bar operations to achieve the annual Customer Service metrics measured by the Employee Opinion Survey, Market Metrix, Coyle, Trip Advisor, Open Table, and more.

• Area People & Culture Coordinator

  • Oct 2004 - Jun 2006

  Assisted the Regional Director of People & Culture by providing care, comfort, and support to the employees of 7 Kimpton Hotels, Restaurants & Bars in Chicago, IL. Selected accomplishments include: • COMPLIANCE: Manage and ensure compliance with worker's compensation claims and unemployment administration, including effective case management to minimize liability and expense exposure to the company. Ensure consistent adherence to all Federal, State, and City employment and labor… Show more Assisted the Regional Director of People & Culture by providing care, comfort, and support to the employees of 7 Kimpton Hotels, Restaurants & Bars in Chicago, IL. Selected accomplishments include: • COMPLIANCE: Manage and ensure compliance with worker's compensation claims and unemployment administration, including effective case management to minimize liability and expense exposure to the company. Ensure consistent adherence to all Federal, State, and City employment and labor laws. • ONBOARDING: Communicate Company and position details to new hires, Welcome them on their first day and complete all new hire paperwork for all Chicago properties. • BENEFIT ADMINISTRATION: Keep employees informed about their benefits, including health insurance, 401k plans, and employee perks.

• Guest Service Agent - Hotel Allegro Chicago

  • Feb 2004 - Oct 2004