Regional Sales Director

• May 2022 - Present

Revenue Manager

• Feb 2016 - May 2022

• Serve as the Sales Manager for Action Rental overseeing 3 divisions and 9 Sales Representatives achieving steady growth and an increase in both rental and sales volume across all products and services. • Prospect new business presenting equipment/machinery explaining its features/benefits based on clients’ project. • Works closely with customers to assist them with proper equipment solutions, providing advice when requested. • Generate quotes and explain prices/credit terms to customers and prepares sales contracts for orders obtained. • Finalized contracts and educate clients on available warranty programs and expedited delivery options. • Implement effective people management skills to hire and develop employees to reach revenue goals. • Compile and create lists of prospective customers for potential sales leads, based on information from business directories, industry ads, trade shows, internet, and other sources. • Developed and strengthened overall sales strategies and processes resulting in an increased revenue of $1.6M within the first year of management, following $3M in revenue in 2017.

Regional Account Manager – Northeast Division

• Apr 2014 - Feb 2016

• Oversaw and supported business development activities including new account acquisition and customer retention. • Managed a team of Account Managers within the Northeast region effectively communicating company objectives to teams through organized meetings, conference calls, and email communication. • Secured contracts for Thompson Industrial with clients such as Lefarge Cement, Lehigh Hanson, and PS&G. • Developed and maintained professional relationships with each client and ensure the client is retained through providing the best service levels in accordance with their contract. • Continually monitored and collected sales data and developed action plans for sales strategy to create opportunities for the sales team, which contributed to the overall sales and market share growth. • Established new processes to ensure accountability and company objectives are met on an ongoing basis

Industrial Strategic Account Manager

• Jan 2013 - Feb 2014

• Served as an Account Manager for United Rentals supporting overall client retainment efforts prospecting and qualifying new strategic accounts and continually maintaining relationships with new and pre-existing clients. • Developed and maximized market share in the industrial, construction and commercial facility sectors. • Oversaw direct sales of United Rentals products/services generating sales revenue for major key accounts. • Provided sales support and worked with Sales Representatives, Key & National Account Managers. • Created relationships with competitive accounts to capitalize on new opportunities as they materialize. • Sourced equipment throughout the United Rentals system, coordinated delivery, monitored invoicing, reviewed weekly reports, resolved invoice disputes, and served as a point of contract for all account issues. • Monitored industry trends to identify emerging markets and develop plans and expand revenue.

Regional Account Manager

• Jun 2012 - Jun 2013

• Served as the Regional Account Manager directing account management activities for all regional accounts in Maryland, New York, Pennsylvania, New Jersey, Massachusetts, Maine, Vermont, Rhode Island and Connecticut. • Prospected and retained high value accounts with new clients and businesses driving customer satisfaction. • Maintained a customer database of companies, contacts, and record of sales activities within the CRM database. • Provided timely and accurate sales quotations and proving timely follow up to customer inquiries. • Oversaw the development of new sales territories in order to attain new clients in previously unexplored markets. • Advised the best suited and most economical products to accommodate client’s needs, offering technical assistance on the application and installation of refractory products. • Monitored markets by analyzing the competition, potential new clients, raw material cost and regulations. • Generated a monthly report detailing production details, competitor movements, and upcoming/new projects.

Industrial Sales Manager

• Aug 2007 - Sep 2012

• Oversaw business growth in multi-craft industrial markets resulting in an increase of $2+M in annual revenue. • Direct management for 100+ client accounts across territories including New York, New Jersey and Connecticut. • Identified and developed a portfolio of national accounts and expanding existing accounts. • Managed sales consultants, ensuring development of sales territory staff, training and development, completion of records and reports, and maximize customer satisfaction through sales team. • Developed customer relationships within assigned customers/territory, gaining an understanding of customer business requirements, and proactively developing solutions and programs to meet those needs. • Forecasted, prospected, and bid on new business to include customers, markets, and service opportunities. • Collected, compiled and analyzed account information in order to establish goals for the market that are consistent with the overall division goals and profitability.

Division Branch Manager

• 2004 - 2007

• Provided overall direction, coordination, and evaluation of the rental center business unit. • Led all aspects of Sales, Customer Service, Fleet Maintenance, and Logistics, including the achievement of financial and performance goals. • Managed all HR functions, including recruiting, interviews, counseling and corrective action, benefits administration, payroll, employee terminations, etc. • Managed sales and expenses by presenting a clear business plan at the beginning of each month to staff in order to maximize marketing and selling efforts. • Significantly increased new business through the introduction of strategic marketing initiatives. • Oversaw the development of new sales territories and management of all client accounts for a new start-up increasing sales from $900K to $12M in a 3-year period. • Ensured all sales training requirements are achieved to improve sales professionals’ productivity and sales skills.