Experience

Evercare Hospital Lahore

• Pakistan
• Hospitals
• 1 - 100 Employee

• Assistant Manager Administration & Medical Staff Affairs'

  • Apr 2022 - Present

  Offer administrative support for all committees. Draft correspondence, assuring compliance with bylaws, rules and regulations. Collaborate between medical staff and administration Interface with internal and external customers. Ensure credentialing process accuracy. Prepare, disseminate and maintain physicians emergency department call schedules. Liaise between CEO, Governing Board, Physicians and Administrators on Medical Staff issues. Function as administrative support to CEO and Medical Staff. Coordinate and support medical staff and leaders. Assist Medical Staff committees, departments and divisions. Show less


The Indus Hospital
• Pakistan
• Hospitals and Health Care
• 700 & Above Employee
• Patient Experience Specialist

  • Sep 2020 - Mar 2022


Shaukat Khanum Memorial Cancer Hospital and Research Centre

• Pakistan
• Hospitals and Health Care
• 700 & Above Employee

• • Jan 2018 - Sep 2020

  Review of department policiesProof reading of departmental memosHelp management to review credentialing and privliges of medical practitionersHandle sensitive documents of organizationManage CEO's diaryTravel arrangementsMeeting minutesHandling complaintsCommunication with executive staff for important tasks

• • Mar 2012 - Dec 2017

  Invoicing and Billing of all registered, diagnostic and corporate patients using Oracle based Hospital information Systems. Handling Patients’ complaints and queries, verbal and written, and sending them response. Collecting donations in Oracle based Hospital Information Systems and making summary in M. S Excel.Assist in preparation, documentation and implementation of a Quality Assurance (ISO 9001: QMS) Program. Involve in making regular reports and studies required for ISO Goals and Joint Commission International Accreditation(JCIA)Maintain effective and sustainable public relations with patients and their attendants.Conducting regular briefings, writing and dissemination of Minutes through E-mail to concern.OPD Clinics Monitoring vis-à-vis Clinic Scheduling, Cancellation, Rescheduling and generating setups in Hospital Information System. Worked as a team player and dealt work related quires.Also worked in Jail Road Diagnostic Centre Lahore as a team member. Show less

• • Dec 2007 - Mar 2012

  Patient educationCounselingGiving family's and patients education regarding thier hospital visit and our treatment protocols