Experience

North York Harvest Food Bank

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Executive Director

  • Mar 2015 - Present

  Toronto During my tenure as Executive Director the organization has achieved record levels of funding and has expanded our presence in the communities that we serve. We received the Ontario Association of Food Banks' Advocacy award in 2016 and have been nominated for the national Innovator award, which will be granted by Food Banks Canada later in 2017.


Forbes Nonprofit Council
• United States
• Civic and Social Organizations
• 1 - 100 Employee
• Official Member

  • Feb 2017 - Mar 2019


Bombardier Aerospace

• Netherlands
• Business Consulting and Services

• Manager, Special Projects

  • Oct 2014 - Feb 2015

  Toronto

• Manager, International Business -- Industrial Strategy

  • Jul 2010 - Oct 2014

  Beijing and Toronto Responsible for analyzing feasibility of major manufacturing and product development ventures worldwide, with a specific focus on key emerging markets in Asia and Central Europe. Have worked extensively with various potential partners around the world to form strategic partnerships including a Framework Agreement for long-term cooperation with Chinese jet manufacturer COMAC and a Memorandum of Understanding with Russian state-enterprise Rostekhnologii for the potential establishment of a… Show more Responsible for analyzing feasibility of major manufacturing and product development ventures worldwide, with a specific focus on key emerging markets in Asia and Central Europe. Have worked extensively with various potential partners around the world to form strategic partnerships including a Framework Agreement for long-term cooperation with Chinese jet manufacturer COMAC and a Memorandum of Understanding with Russian state-enterprise Rostekhnologii for the potential establishment of a Q400 NextGen final assembly line in Russia. Highly experienced in translating corporate-level strategies into detailed business models and negotiating with international partners to develop integrated business plans. Recognized for keen cultural awareness and ability to work across business environments and customs -- have travelled extensively and undertook an assignment in Beijing in 201-12.

• Manager, Customer Services and Support -- Performance Excellence and eServices

  • Nov 2008 - Jul 2010

  Toronto, Canada Area Managed a team of eight Business Analysts, Project Managers and technical professionals to develop digital customer services and improve internal performance metrics. Developed Bombardier Commercial Aircraft's first online customer strategy in order to leverage competitive advantages in technical support and data management. Managed the development of Bombardier Commercial Aircraft's customer support portal -- iflybombardier.com -- on-time, under budget and with greater… Show more Managed a team of eight Business Analysts, Project Managers and technical professionals to develop digital customer services and improve internal performance metrics. Developed Bombardier Commercial Aircraft's first online customer strategy in order to leverage competitive advantages in technical support and data management. Managed the development of Bombardier Commercial Aircraft's customer support portal -- iflybombardier.com -- on-time, under budget and with greater functionality than originally planned.

• Six Sigma Master Agent

  • Mar 2004 - Nov 2008

  Toronto, Canada Area Recruited and led team of four Six Sigma Agents (blackbelts) in process improvement, project management and workshop facilitation. Major projects included the creation of 24/7 technical support centres in Toronto and Montreal to support the return of grounded aircraft to service as well as a major improvement initiative at Bombardier's worldwide spare parts distribution centre in Chicago.

• Six Sigma Agent

  • May 2001 - Mar 2004

  Toronto, Canada Area Spearheaded the development of a Six Sigma process improvement program for department. Responsible for setting annual project, training and cost savings targets. During tenure, program resulted in over 75 greenbelts trained and generated more than $1 million in savings for Bombardier.