Experience

Utility Tree Service
• United States
• Utilities
• 1 - 100 Employee
• Program Manager

  • Feb 2022 - Present


RMM Realty

• Broker/Owner of RMM Real Estate Brokerage

  • Oct 2006 - Present

  • Proven ability to increase agency revenue, closings, contracts, and client acquisition through marketing, sales, and customer service relations • Cultivate relationships with banks, appraisers, mortgage lenders, brokers, escrow personnel, and attorneys, contributing to a track record of exceeding agency-wide efficiency goals • Oversee comprehensive real estate brokerage activity throughout Southern California • Develop and manage business and marketing plan while strengthening the RMM Realty brand • Increase company profitability by implementing a marketing budget and strategic business campaigns • Manage all business development, operations, and long-term strategic planning • Convert prospects to closed sales for clients, show and/or market residential properties, prepare contracts and documentation, and partner with client throughout general escrow and title procedures Show less



Southern California Edison (SCE)

• United States
• Utilities
• 700 & Above Employee

• Senior Supervisor – Field Construction Operations

  • Jun 2018 - Feb 2022

  • Provides operational leadership and oversight to a team of ~70 employees (Field Supervisors, General Foremen, Production Specialists, Electrical Crew Foremen, Linemen, Apprentices & Groundmen) that are responsible for the daily activities of constructing, maintaining and restoring the Long Beach District’s electrical distribution system 24 hours a day, 7 days a week.• Successfully developed and implemented a brand new COVID-19 operational model for our field construction crews to ensure all COVID-19 safety protocols were adhered to, which consisted of creating a new model for construction crews to operate “intact” by working out of separate work locations and separate large class A vehicles. This resulted in a complete new set of safety rules and work practices that allowed the team to continue to meet challenging customer demands.• Successfully identified the top areas for safety improvement in our Field Operations team and then implemented a new set of safety practices which renewed the team’s focus on being their “brother’s keeper” and ultimately resulted in 2 years without a serious DART injury (Days Away Restricted Time injury).• Transformed the work environment and employee culture by successfully implementing a recognition program to reward exceptional employee performance, safety practices, teamwork and employees going “above and beyond” their job duties to meet customer deadlines and keep the public safe at all times. • Strategically defines work unit makeup, guides assignments and schedules emergent work and storm work, manages overtime and scheduling conflicts, and monitors/measures unit performance for optimal throughput, evaluating and implementing strategies to control costs, improve performance, and increase customer satisfaction.• Key stakeholder of the Long Beach District Grid Team (DGT) which has transformed reliability performance and enhanced the customer experience through leading the successful implementation of programs and projects. Show less

• Senior Manager Acting as District Manager

  • Dec 2017 - Jun 2018

  • Provided exceptional leadership to the ~90 district employees by implementing Distribution Business Line (DBL) strategies, policies and procedures, in conjunction with the Distribution electrical design, scheduling, construction/maintenance and activities of a customer base of over ~270,000 customers.• Provided clear and concise direction to the onsite supervisory leadership team that ensures our district operations were optimized efficiently, including construction field crew resource scheduling & productivity, operation and maintenance (O&M) budget reduction, material management and oversight, customer satisfaction, decreasing customer outage durations, and meeting corporate reliability goals. • Successfully established a highly-productive working relationship with other Senior District Managers in the company along with the Metro West Resource Planning & Performance Senior Manager (RPPM) to ensure resources were shared across multiple work locations, construction work was scheduled and prioritized to meet customer deadlines, and company goals and objectives were met. • Successfully provided oversight to the district’s local planning and design organization that ensured they adhered to the California Public Utility Commission’s (CPUC) rules and tariffs to meet all customer’s electrical service requirements for new construction and new electrical load additions, including adherence to the distribution design and construction standards, electrical service requirements, and accounting standards.• Provided leadership and organizational discipline that fostered high employee productivity and morale, while coaching, mentoring and carrying out corrective performance action plans with employees when necessary. Show less

• Senior Supervisor - Performance & Resource

  • Mar 2015 - Dec 2017

  • Analyze key performance metrics of the Long Beach District to successfully create and implement resource planning, performance management, capital commodity execution, and vehicle fleet/equipment strategy to operate more efficiently and reduce Operation & Maintenance costs. • Successfully supervised the Construction Yard in the daily activities of work order material preparation, maximizing crew efficiency, and Environmental Health & Safety adherence.• Created a team comprised of Engineers, District Managers, and construction design leadership to identify poor circuit reliability to enhance the customer experience through leading the successful implementation of development and deployment of new technologies to improve circuit reliability. Show less

• Project Manager - Transmission and Distribution: Power Delivery Business Line

  • Oct 2008 - Mar 2015

  • Successfully cultivated entire project from inception to completion by collaborating with Design, Permitting, and Construction departments directly resulting in New Power Connections and Infrastructure buildings creating new company revenue of over $3,000,000 million dollars. • Created monthly performance management tools & databases to meet customer commitment dates, cost efficiency targets, and improve customer satisfaction.• Established and implemented new roles and responsibilities, while redefining in-scope work across the Construction Planning organization.• Successfully led benchmarking activities with key external utility companies, conducted management interviews, reviewed existing roles and processes, and mapped new organizational structures resulting in the creation of new jobs, process flows, and organizational charts.• Validated new processes with the Vice President of Distribution and key executive stakeholders and successfully obtained approval to communicate and implement the new organizational model and training plans. • Conducted detailed analysis of performance resulting in successful implementation of new work practices creating an estimated annual savings of $2,500,000 for the Grid Operations organization. • Created, implemented and executed the Support Project Plan directly providing a reduction of ~$6,000,000 to the annual budget by completely streamlining the daily work practices of SCE’s field construction crews. • Conducted detailed analyses of Power Delivery's supplemental workforce (~1000 supplemental workers) by leading cross-functional teams to facilitate the execution of all project deliverables, identifying and eliminating over 1,300 redundant work activities, headcount reduction, and created a custom plan of processes for the workforce to be more efficient. Show less

• Senior Agent, Transmission & Distribution Real Properties

  • Apr 2006 - Oct 2008

  • Successfully directed the planning, analysis, evaluation, and implementation of project components to obtain the necessary land use authorizations on U.S. government lands to build new electric utility infrastructure.• Prepared, analyzed and presented project tracking reports to the Major Projects Management executive team, Real Properties Management and other external business clients on the cost, schedule and scope and available resources needed to meet key project deliverables.• Worked collaboratively with other operational departments and accurately analyzed information while making sound decisions creating a considerable business impact for the organization. Show less

• Senior Business Analyst, Customer Programs and Services

  • Feb 2005 - Apr 2006

  • Provided training and best practices for managers on operational duties consisting of account processing, data analyses, account tracking, website reviews.• Managed regular communication plans across departments to identify and resolve key data discrepancies in electric meter billing data, follow-up on outstanding trouble reports, and resolve meter communication issues.• Responsible for all operational duties, including account processing, gather and document project necessities, develop innovative processes and procedures, analyze data and large external customer information. Show less