Experience

Shanti Recovery & Wellness

• United States
• Mental Health Care
• 1 - 100 Employee

• Practice Manager

  • Aug 2022 - Present

  Shanti is an addiction and mental health clinic that provides MAT therapy and some psychiatric treatments such as TMS. I try to keep everyone and everything organized to ensure the best patient care possible. Shanti is an addiction and mental health clinic that provides MAT therapy and some psychiatric treatments such as TMS. I try to keep everyone and everything organized to ensure the best patient care possible.



MEDCURE, Inc.

• United States
• Biotechnology Research
• 1 - 100 Employee

• Executive Account Manager - MedCure Surgical Training Centers

  • Apr 2019 - Sep 2019

  Assist clients planning surgical training events, anatomical studies, and R&D in biotech with cadaveric specimens. I've maintained and built relationships with clinical education providers in the medical device industry, medical schools, and continuing education providers. I've written copy for B2B email marketing. My outreach has improved the amount of courses booked in a month to month comparison of last year to the current year. I run a full desk here, my position is a combination of an SDR and MDR. I hold ownership over the entire sales cycle from prospecting to close with post sale customer care. Show less



Business Valuation Resources, LLC

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Core Account Manager

  • Jan 2018 - Mar 2019

  Responsible for core client retention through defensive sales strategy and client engagement of all existing small & large core market accounts from main street to the big four accounting firms. B2B consultative sales at the C-suite level for enterprise accounts purchasing fintech SaaS platforms such as PitchBook and paper publications. Utilized Salesforce to develop pipelines and forecast revenue. I did outreach to stakeholders within the private company transaction community for product development. I've found that client education through demonstrations is key to increase product utilization and customer retention. Used Pardot to gauge client engagement and find warm leads.Consistently met 100k monthly goal of enterprise level renewals and add on sales. Show less

• Account Manager

  • Apr 2016 - Jan 2018

  Understanding my client's unique challenges, and offering solutions to help them be successful. Responsible for B2B business development and account management for all small business accounts in the US and Canada, selling financial analysis tools SaaS platforms including PitchBook and resources to M&A and business valuation professionals. Utilized salesforce to track pipeline development. Used Pardot to gauge client engagement and find warm leads.Consistently met monthly goal of 40K per month of new and renewal sales. Won multiple sales new sales contests. Show less



Noho's Hawaiian Cafe

• United States
• Restaurants

• Server

  • Oct 2015 - Apr 2016

  Ensured that patrons had an enjoyable dining experience by providing quality customer service. Worked the front of house taking orders, serving food and drinks, and turning tables in a timely manner. Managed the pos system while opening and closing as well as took phone orders. Ensured that patrons had an enjoyable dining experience by providing quality customer service. Worked the front of house taking orders, serving food and drinks, and turning tables in a timely manner. Managed the pos system while opening and closing as well as took phone orders.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Oct 2015 - Mar 2016

  Acted as a brand ambassador, meeting sales goals by creating an emotional connection with the customers over the shared love of sunglasses. Assisted customers in choosing the sunglasses that fit their needs and aesthetic concerns. Won two sales contests for our location. Balanced opening and closing duties while taking inventory twice a day. Acted as a brand ambassador, meeting sales goals by creating an emotional connection with the customers over the shared love of sunglasses. Assisted customers in choosing the sunglasses that fit their needs and aesthetic concerns. Won two sales contests for our location. Balanced opening and closing duties while taking inventory twice a day.



Abt SRBI

• Research Interviewer

  • Feb 2014 - Aug 2014

  Conducted research interviews and screening for the Center for Disease Control and state health departments. Recruited research subjects by telephone to participate in research studies on personal health behaviors and risk factors. Completed data entry while simultaneously interviewing and keeping subjects engaged for duration of the interview. Scheduled call-back appointments by phone and tracked subjects’ participation in research studies over time. Conducted research interviews and screening for the Center for Disease Control and state health departments. Recruited research subjects by telephone to participate in research studies on personal health behaviors and risk factors. Completed data entry while simultaneously interviewing and keeping subjects engaged for duration of the interview. Scheduled call-back appointments by phone and tracked subjects’ participation in research studies over time.



MULTICULTURAL COMMUNITY SERVICES OF THE PIONEER VALLEY INC.

• United States
• Health and Human Services
• 1 - 100 Employee

• Intern

  • May 2013 - Aug 2013

  Created mailings and web surveys to collect information from clients on how well we were meeting their needs. Led project to update client database to support case managers’ workflow efficiency. Maintained project infrastructure needs by interviewing clients and updating database to better serve clients. Created mailings and web surveys to collect information from clients on how well we were meeting their needs. Led project to update client database to support case managers’ workflow efficiency. Maintained project infrastructure needs by interviewing clients and updating database to better serve clients.



Fitango

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Lead Medical Writer

  • Aug 2012 - Dec 2012

  Directed the development of medical and general science content for Fitango, a personal health website. Drove over 20% growth in web traffic over the course of three readership campaigns. Managed research interns to complete accurate popular science health articles. Directed the development of medical and general science content for Fitango, a personal health website. Drove over 20% growth in web traffic over the course of three readership campaigns. Managed research interns to complete accurate popular science health articles.



Mount Holyoke College

• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Jan 2012 - May 2012

  Led discussion, graded lab reports, created exam study guides, and answered student questions for upper level Evolution course.

• Athletic Training Aid

  • Sep 2009 - Dec 2011

  Attended all team practices and games to assist any injured athletes with first aid. Provided preventative care, athletic taping, and wound care



Harvard Pilgrim Health Care Institute

• United States
• Public Health
• 1 - 100 Employee

• Research Assistant

  • May 2011 - Sep 2011

  Gathered data in urban diverse areas by surveying for a public health study on the 2010 Healthcare Reform Act. Planned and executed survey strategy of two Massachusetts metropolitan areas. Assisted primary investigator in the day-to-day data gathering for a public health study. Completed mailing activities to report study results, which expanded understanding of low-income food choices. Gathered data in urban diverse areas by surveying for a public health study on the 2010 Healthcare Reform Act. Planned and executed survey strategy of two Massachusetts metropolitan areas. Assisted primary investigator in the day-to-day data gathering for a public health study. Completed mailing activities to report study results, which expanded understanding of low-income food choices.



Prehospital Emergency Care Educators (PECE)

• Teaching Assistant

  • Jan 2010 - Apr 2010

  Taught students practical emergency care skills for EMT-B course such as wound dressing, blood bourn pathogen training, splinting, HIPAA compliance, CPR and AED. Expanded knowledge of medical terminology through teaching emergency care. Taught students practical emergency care skills for EMT-B course such as wound dressing, blood bourn pathogen training, splinting, HIPAA compliance, CPR and AED. Expanded knowledge of medical terminology through teaching emergency care.