Experience

Boxer

• Australia
• Financial Services

• QA Manager

  • May 2022 - Present

• Quality Assurance Lead

  • Oct 2019 - May 2022

  Managed a team of testers, responsible for the QAT of various in-house developed applications of Local Cover.Relevant Responsibilities:o Defined and implemented Local Cover testing process. Collaborated with development and product management to analyze requirements and develop test plans.o Developed, implemented and monitored various testing metrics and reports to capture testing results and ensure both QA goals were achieved.o Implemented test quality through defect classification and root cause analysis.o Identified new tools and methodologies to improve testing activity.o Responsible for efficiently leading a team of testers to meet the product goals and hence the organization goals that are derived, are achieved.o Interviewed, selected, and trained/coach QA personnel to build the team.o Handled the performance management of direct reports including consistent 1-on-1s and reviews.o Worked across departments to identify risks and manage defectso Actively participate in Agile events like Sprint Planning, Story writing, backlog refinements, sprint reviews, sprint retrospective, and daily scrumo Used Jira and Zephyr to organize and manage all phases of the software testing process, including planning tests, executing tests, logging bugs, and tracking defects.o Worked in important phases of Testing Life Cycle like Smoke Testing, Integration Testing, Functional Testing, Regression Testing, System Testing, User Acceptance Testing (UAT), and Load Testing.o Planned, coordinated, and facilitated Deployment Releases to Production.o Recognized when test automation is appropriate and, if it is, plan the effort, select the tools, and ensured that the team is trainedo Worked with developers to ensure that defined test cases are correctly developed and executed in an automated manner as part of each buildo Stayed up to date with new testing tools and test strategies Show less



QualIT

• China
• IT Services and IT Consulting

• Senior Test Consultant

  • Jul 2017 - Oct 2019

  Worked as a Senior Test Consultant, assigned with several clients such as KiwiRail, MBIE, Foodstuffs, Provoke Solutions and Auckland Council. Led all testing activities on all projects and guided business users through test executions. Relevant Responsibilities: Created Test Plans/Test Strategy/Test Scripts from User Stories or Business Requirements. Created test data and executed test cases for system integration, functional, regression, web services and compatibility. Reported and prioritized defects using JIRA and worked with outside vendors to test new releases, handled defect management and coordinated code drops. Reviewed testing execution and ensure project testing deadlines and milestones were met. Reported on project progress and communicated relevant information to senior leadership through status reporting and test exit report Reviewed requirement specification documents and participated in requirements meetings as well as agile review sessions to verify the user stories and test strategy. Plan and coordinate test schedules or strategies in accordance with agreed timeframes Executed Test cases using Postman and SOAPUI and Write SQL queries to verify the backend. Key Achievements: Implemented continuous improvement processes in JMeter for Foodstuffs. Show less



FLUOR DANIEL INC

• United States

• SQA Team Lead

  • Jun 2010 - Feb 2017

  Worked under IT-Global Management Center as Lead QA Analyst. Responsible in the test deliveries of Global Support Applications which affects the entire organization. Major responsibility is to ensure End to End delivery of the project is within Quality and to reduce the risk of issues before going to prod. Have a vast knowledge with leading the team, test coordination, test strategy creation, risk mitigation and coordination with external vendors. Relevant Responsibilities: Responsible in the testing effort of the project - From Test Planning to Full Production release. Work hand in hand with Project Managers, External Vendor, Solution Architect and Testers to achieve Test Goals and Objectives. Provide risk mitigation report to stakeholders and host walkthrough sessions Performs process and requirements analysis to develop comprehensive test strategies, test cases, test scripts, and test data requirements Interfaces effectively with management on organizational testing needs and incorporates feedback into overarching testing strategy Facilitates testing-related development activities, executing functional, regression, performance, integration, system integration etc. Effectively works within Agile Scrum/Waterfall Model, leads the defect management process; effectively prioritizing defects, determining resolution as well as root cause, providing on-going metrics and trending to aide in determining level of quality and release recommendations Tracks key testing metrics and ensures regular and consistent communication of progress towards overall testing goals to IT core team and business stakeholders Develops and reviews final Test Summary report, obtaining stakeholders’ sign-off for promotion to Production Ensures that assigned testing teams work together effectively and that the testing function is properly integrated across technological areas Coordinate Test Effort and Activities to each business departments to ensure everyone participate during UAT. Show less



JP MORGAN

• United States
• Radio and Television Broadcasting

• Money Transfer Account

  • Dec 2010 - Jul 2011

  Worked as a QA tester for a Money Transfer Account. Managed the overall quality assurance testing of the Electronic funds transfer, Wire transfer and Money order. Prevented high severity issues that would cause financial loss to JP Morgan through rigorous investigation and testing. Worked as a QA tester for a Money Transfer Account. Managed the overall quality assurance testing of the Electronic funds transfer, Wire transfer and Money order. Prevented high severity issues that would cause financial loss to JP Morgan through rigorous investigation and testing.



RCGIT

• Canada
• Environmental Services
• 1 - 100 Employee

• Senior Consultant

  • Feb 2006 - Jun 2010

  Experienced through a series of increasingly responsible management positions based on strong quality assurance, operating, team building, financial and team leadership performance. Managed end to end project delivery of complex insurance application. Act as a Team Leader for 1 year with 4 direct reports. Relevant Responsibilities: Test Planning and Preparation – creation of new and update existing test strategy, cases and test scripts. Test Advice – provides support and advice to peers, team members and technology services when it comes to testing standards and process. Test Analysis – Analysis of requirements/specifications/user stories and acceptance criteria. Test Execution – Execution of manual test cases to adhere the quality of software development to different stage gates. Defect Management – recording, reporting and management of defects to HPQC. Test Reporting – analyses and report test activities and results. Creation of TESR (Test Exit Summary Report) for release artifacts compliance. Gather stakeholder and product owners sign off at environment releases. Gather data related to UAT Scenarios and generate reports Show less