SysOps/DevOps Engineer

• Nov 2022 - Present

System Engineer

• Jul 2015 - Nov 2022

Responsibilities: • Maintain and improve Curtin's AWS Infrastructure • Respond to incidents and service requests in an efficient and timely manner • Create and update Standard Operating Procedures and internal processes to support the business • Build and deploy AWS Resources using Terraform • Deploy AWS backup solutions to new AWS System builds • Troubleshoot and resolve AWS CloudWatch alarms • Ensure AWS Resources are tagged correctly for billing purposes • Support the overall department budget by: ○ Providing cost breakdown information for all systems in AWS on a monthly basis ○ Actively identifying cost reduction measures by right sizing deployed AWS resources • Provide on-call support during extended breaks (End of year Curtin shutdown) • Upskill and stay abreast of technology Key Achievements: • Recognised for being proactive in implementing AWS Transit Gateway to simplify connectivity between Curtin's AWS accounts and on- premises as the numbers grew from 5 to 25 AWS Accounts • Designed and implemented Curtin's current Curriculum Management System in collaboration with the vendor AKARI • Streamlined the AWS system build process by using Terraform and presented at a knowledge share session • Mentored and supported the on-boarding of new-starters in the business • I was the primary System Engineer Responsible for Curtin's AWS Implementation from 2016 to 2019 (originally hired as a VMware person) prior to the formation of the Cloud Team in mid-2019 Show less

IT Contractor

• Apr 2015 - Jul 2015

Contract role to migrate all Windows XP desktop/laptop to Windows 7 for the Department of Health WA. FIFO work to all regional hospitals across WA. As far east as Kalgoorlie and as far North as Kununurra Provided user assistance post migration. Contract role to migrate all Windows XP desktop/laptop to Windows 7 for the Department of Health WA. FIFO work to all regional hospitals across WA. As far east as Kalgoorlie and as far North as Kununurra Provided user assistance post migration.

Infrastructure Engineer

• Oct 2014 - Dec 2014

On-site technical support for DBP and general infrastructure maintenance. Windows Update deployment and software metering via SCCM 2012. On-site technical support for DBP and general infrastructure maintenance. Windows Update deployment and software metering via SCCM 2012.

Infrastructure Engineer

• Jul 2011 - Dec 2014

I worked in the Managed Service Team on multiple client sites wherever my current skill set was required. I was permanently assigned to IMO - Independent Market Operators at the Governor Stirling Tower. I'm responsible for the day to day IT operation and infrastructure maintenance. This site is primarily a Microsoft Windows environment running on VMware across 2 Data Centre in East Perth and Belmont. My responsibilities include: • Desktop Deployment via SCCM 2007 and 2012 • Application Deployment via SCCM 2007 and 2012 • Server Deployment - Both Physical and Virtual • General user technical support • Cisco Phone configuration • Configuration and Monitoring of Data Backups using Symantec Backup Exec and DELL vRanger Backup and Replication Show less

Infrastructure Engineer

• Feb 2012 - Oct 2014

On-site technical support for IMO Staff and general infrastructure maintenance. Windows Update deployment and software metering via SCCM 2012. On-site technical support for IMO Staff and general infrastructure maintenance. Windows Update deployment and software metering via SCCM 2012.

Infrastructure Engineer

• Mar 2014 - Jul 2014

On-site technical support. OS and Application deployment via SCCM 2007 On-site technical support. OS and Application deployment via SCCM 2007

Server Engineer

• Sep 2011 - Feb 2012

Primarily looked after their Symantec Backup Exec environment and general IT support. Primarily looked after their Symantec Backup Exec environment and general IT support.

Desktop Support

• Jul 2010 - Jul 2011

I was based at London House supporting 5 floors with a staff count of 300+ users and still growing. Role included: - Provide technical support to users of all levels in both hardware and software related issues using Remedy for logging and tracking each service request. - Ensure IT assets are updated to reflect actual user of equipment. - Configuration of Cisco IP Phones - Vista Laptop and Desktop deployment using WDS - Stock control of the IS Store room at London House - Account creation and terminations - File Access Permissions using Active Directory groups - Managing loan equipment register Show less

Systems Engineer

• Mar 2010 - Jun 2010

Worked for the Server Team supporting Mainroads WA in East Perth. Level 3 and some level 2 work relating to a primarily Microsoft environment. Worked for the Server Team supporting Mainroads WA in East Perth. Level 3 and some level 2 work relating to a primarily Microsoft environment.

Deployment Engineer

• Oct 2009 - Jan 2010

3 Month contract during the XP to Vista migration of the Central Park and Osbourne Park Office. SOE and package Deployment. User support. Application compatibility testing. 3 Month contract during the XP to Vista migration of the Central Park and Osbourne Park Office. SOE and package Deployment. User support. Application compatibility testing.

Senior Systems Engineer

• May 1999 - Oct 2009

Towards the end of my time at ERG, I was responsible for Corporate backups using Symantec's Netbackup and BackupExec. Towards the end of my time at ERG, I was responsible for Corporate backups using Symantec's Netbackup and BackupExec.