Rohit Khajuria
Network Administration Technical Leader at Xavient Information Systems- Claim this Profile
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Bio
Vikram Gusain
Thorough and Precise, that’s Rohit. Whenever it came to Voice & collaboration assignments, Rohit always came up with fresh perspective. Rohit knows his trade very well. His optimism, resourcefulness, problem solving skills and ability to translate technical details into meaningful solution has been outstanding. Not only he has been instrumental but he can think of a BIG picture for any given assignment and get down into details, which is a great skill, indeed!!
Vikram Gusain
Thorough and Precise, that’s Rohit. Whenever it came to Voice & collaboration assignments, Rohit always came up with fresh perspective. Rohit knows his trade very well. His optimism, resourcefulness, problem solving skills and ability to translate technical details into meaningful solution has been outstanding. Not only he has been instrumental but he can think of a BIG picture for any given assignment and get down into details, which is a great skill, indeed!!
Vikram Gusain
Thorough and Precise, that’s Rohit. Whenever it came to Voice & collaboration assignments, Rohit always came up with fresh perspective. Rohit knows his trade very well. His optimism, resourcefulness, problem solving skills and ability to translate technical details into meaningful solution has been outstanding. Not only he has been instrumental but he can think of a BIG picture for any given assignment and get down into details, which is a great skill, indeed!!
Vikram Gusain
Thorough and Precise, that’s Rohit. Whenever it came to Voice & collaboration assignments, Rohit always came up with fresh perspective. Rohit knows his trade very well. His optimism, resourcefulness, problem solving skills and ability to translate technical details into meaningful solution has been outstanding. Not only he has been instrumental but he can think of a BIG picture for any given assignment and get down into details, which is a great skill, indeed!!
Credentials
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CCIE Collaboration Written
Cisco -
CCIE Voice Written
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PRINCE2® 2017 Practitioner
APMG-UK LIMITED
Experience
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Xavient Information Systems
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Network Administration Technical Leader
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Jun 2016 - Present
• Lead cross-functional Teams, acting as SPOC during escalations and activities. • Handling escalations, Review RCA’s, end user communications. • Development of SOPs and technical specifications for VoIP network systems. • VoIP and Network Services Analysis • Delivering the KT sessions for the operations level 1 and level 2 teams. • Hands on with Business Connect (Ring Central ) • Hands on with Business Connect (Ring Central ) Users configuration. • Hands on with Business Connect (Ring Central ) IVR and Auto Attendants. • Management of Avaya System managers • Management and Configuration of Avaya Nortel CS1000 Servers, Avaya Call Pilot 1005r, Avaya Contact Centers, Avaya Aura Messaging Servers • Coordination with ISP Providers and management of the Portals. • Management of SBCs. • Upgradation of Big-IP F5 Load Balancer Servers • Management and Monitoring of Network and VoIP Devices • Handling escalations, Review RCA’s, end user communications. • Development of SOPs and technical specifications for VoIP network systems. • Defining the project deliverables, key milestones, plan of approach and RACI matrix. • Provide Capacity and scalability advice, Upgrade and migration planning to customer. • Delivering the KT sessions for the operations level 1 and level 2 teams. • Working with Presales team for UCCE/IPT solution design, Consulting, Efforts estimation & Planning. • Implementing new initiatives for Contact Center Operations and Telephony Environments. • Providing L3 support for issues related to VoIP and Contact center Operations. • Deployment and Management of Contact Center Platforms. • CUCM, CUC and other Collaboration Servers Certificate Renewals. • Coordination with third party providers to restore VOIP system incidents. • Management of all technology-related issues. • Troubleshooting, Repairs, diagnosis of networking equipment and software solutions • Management and Configuration of end to end UCCE and Cisco IPT Infrastructure. Show less
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FCS Software Solutions Ltd
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India
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IT Services and IT Consulting
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500 - 600 Employee
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Senior Cisco VoIP Specialist L3
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Jan 2015 - Feb 2016
Designing and Implementation of VoIP Network. Integration of Cisco Platforms with Noon Cisco Platforms Designing and Implementation of VoIP Network. Integration of Cisco Platforms with Noon Cisco Platforms
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Infosys
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India
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IT System Custom Software Development
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1 - 100 Employee
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Cisco VoIP Admin
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Aug 2014 - Feb 2015
Responsible for operations and maintenance of Client VoIP Network Responsible for operations and maintenance of Client VoIP Network
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Education
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University of Jammu
B.C.A., Computer/Information Technology Administration and Management -
Shangrilla Public School
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