Experience

Scafom-rux

• Netherlands
• Construction Hardware Manufacturing
• 1 - 100 Employee

• Commercial Account Manager

  • May 2023 - Present

  • Management of rental and sale scaffolding contracts. Prospecting new clients, negotiating, closing deals, issuing contracts, and doing diligence on the delivery process. • Management of rental and sale scaffolding contracts. Prospecting new clients, negotiating, closing deals, issuing contracts, and doing diligence on the delivery process.



ArcelorMittal

• Luxembourg
• Mining
• 700 & Above Employee

• Contract Manager

  • 2015 - 2022

  • Management of service contracts, acting in all stages of the process, from preparation to contracting the service, kickoff, mobilization, execution, and closing. • Conducted kickoff meetings and contractual performance meetings with contract operators and suppliers. • Management of contractual terms, issuing notices, and contractual fines. • Control of contract expiring dates, contractual balance, and budget plan. • Diligence of contractual measurement and payment process. • PMO of projects and processes. • Implemented a Lean Six Sigma project to end up with expired contracts backlog and improve the contract closure process. • Conducted a project to redesign the Contract Management process, through a cross-functional business process modeling. • Business process management – mapping, design, and improvement of business processes, using the Bizagi software. • Created and updated normative documents – Regulations, Operational Procedures, Tutorials, and Forms. • Conducted workshops and process integration meetings with interface areas. Show less



SEBRAE DF

• Brazil
• Business Consulting and Services
• 1 - 100 Employee

• Enterprise Consultant

  • 2013 - 2015

  • Strategic Planning • Operational Strategies (Sales / Customer Service) • Implementation of management tools. • Business process management. • Design and improvement of business processes. • Methodologies: Lean Six Sigma / 5S / QuickSolver / BPMN (Bizagi). • Strategic Planning • Operational Strategies (Sales / Customer Service) • Implementation of management tools. • Business process management. • Design and improvement of business processes. • Methodologies: Lean Six Sigma / 5S / QuickSolver / BPMN (Bizagi).



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Channel Account Manager

  • 2008 - 2013

  • Management of business partner contracts (B2B). • Conducted the certification process of 33 service providers, leading to a significant increase in sales revenue of supplies and parts. • Relationship management of Government/Corporate clients. • Developed a Lean Six Sigma project to improve the replacement process of a service provider – Green Belt project. • Management of business partner contracts (B2B). • Conducted the certification process of 33 service providers, leading to a significant increase in sales revenue of supplies and parts. • Relationship management of Government/Corporate clients. • Developed a Lean Six Sigma project to improve the replacement process of a service provider – Green Belt project.