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Bio

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Robert Turner is a seasoned professional with expertise in transportation, sales, training, and operations management. With over 20 years of experience, he has held various roles, including Mobile Customer Support, Customer Service Manager, Regional Sales, and Field Service Technician. He has also pursued education in Electrical and Electronics Engineering and Nuclear Engineering Technology. Turner has obtained multiple certifications in leadership, communication, and project management.

Credentials

  • Leading Projects
    LinkedIn
    Oct, 2019
    - May, 2026
  • Managing Up
    Lynda.com
    May, 2018
    - May, 2026
  • Body Language for Leaders
    -
    Jul, 2017
    - May, 2026
  • Business Storytelling
    Lynda.com
    Jul, 2017
    - May, 2026
  • Self Awareness Authenticity and Leadership
    -
    Jul, 2017
    - May, 2026
  • Stepping Up to Leadership
    -
    Jul, 2017
    - May, 2026
  • Thought Leadership
    -
    Jul, 2017
    - May, 2026
  • Building Accountability Into Your Culture
    Mike Figliuolo
    Jun, 2017
    - May, 2026
  • Communicating Across Cultures
    -
    Jun, 2017
    - May, 2026
  • Conflict Resolution
    -
    Jun, 2017
    - May, 2026
  • Connecting with Peers in the Workplace
    -
    Jun, 2017
    - May, 2026
  • Effective Listening
    -
    Jun, 2017
    - May, 2026
  • Enhancing Your Productivity
    -
    Jun, 2017
    - May, 2026
  • Outlook.com Essential Training
    -
    Jun, 2017
    - May, 2026
  • Scrum: The Basics
    -
    Jun, 2017
    - May, 2026
  • Storytelling for Business Video
    -
    Jun, 2017
    - May, 2026
  • Customer Service Foundations
    -

Experience

  • Truckstop.com
    • New Plymouth, ID
    • Mobile Customer Support
      • Dec 2016 - Present
      • New Plymouth, ID
    • Customer Service Representative
      • Jan 2016 - Present
      • New Plymouth ID

      Assist uDrove telematics customers;Learn to utilize either uDrove Prime or uDrove Pro apps & uDrove.com website. Verify & update mileage & documents, including receipts, PODs, & DVIRs.Provide additional reports & information to help customer with IFTA & DOT auditsHelp cus...

  • uDrove LLC
    • New Plymouth , idaho
    • Customer Service Manager
      • Nov 2012 - Present
      • New Plymouth , idaho

      Customer service support & training of uDrove app & EOBR. Writing customer service training manuals & instruction Manuals. Customer retention & relations

  • uDrove
    • New Plymouth
    • Regional Sales
      • May 2011 - Nov 2012
      • New Plymouth

      Contacting small to medium transportation companies in the Northwestern region of the USA to assist them and their employees become more technologically proficient by using the uDrove compliance & records management system.

    • Office Manager
      • Jul 2005 - Nov 2009
      • Caldwell, Idaho

      Commercial & Residential HVAC&RScheduled work orders for 4 Service techniciansOrdered equipment & supplies for jobs coordinated delivery locations & times.Maintained in house parts supplies.Manufactured sheet metal components & ductworkScheduled Sales calls for 2 field reps

    • Service technician
      • Jul 2005 - Nov 2009
      • Caldwell, Id

      Service, repair, installation, & retrofit of HVAC&R commercial & residential equipment

    • Regional Sales
      • Mar 1995 - Oct 1996
      • Conroe, TX

      Regional Sales and Technical Representative, training distributor sales & tech service personnel on Soredex products. Trained medical/dental personnel on proper Soredex equipment usage. Setup & operation of trade show exhibits.

  • Soredex Finndent
    • Conroe, Texas
    • Field Service Technician
      • Mar 1995 - Oct 1996
      • Conroe, Texas

      Trouble shooting & Repair of dental X-ray equipment to component level.

  • US Navy
    • Greater San Diego Area
    • MM2
      • May 1984 - Jun 1991
      • Greater San Diego Area

      Shipboard engineer specializing in high pressure hydraulic/pneumatic elevator systems & steam powered generators. Commanded 60+ man Damage control teams & 10+ man elevator maintenance crews.

Education

  • 1992 - 1994
    ITT Technical Institute-Boise
  • 1984 - 1986
    US Navy Nuclear Power School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Transportation/Trucking/Railroad”

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