Experience

Profound Technologies

• Information Technology & Services
• 1 - 100 Employee

• Purchasing and ECommerce

  • Nov 2022 - Present

  Responsible for sourcing equipment, goods and services and managing vendors. Perform day-to-day management for the e-commerce site to include but not limited to, order processing and fulfillment, customer service and product/catalog management. Responsible for sourcing equipment, goods and services and managing vendors. Perform day-to-day management for the e-commerce site to include but not limited to, order processing and fulfillment, customer service and product/catalog management.



Boost Advisory Group, LLC.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Supply Chain, Warehouse Operations Consultant

  • Mar 2022 - Oct 2022

  Providing consulting services for clients to improve supply chain, inventory, and warehouse operations, advise on best practices to improve processes and reduce costs. Providing consulting services for clients to improve supply chain, inventory, and warehouse operations, advise on best practices to improve processes and reduce costs.



ABC HOME MEDICAL

• United States
• Medical Device
• 1 - 100 Employee

• Supply Chain, Facilities and Safety Manager

  • Jan 2013 - Dec 2021

  Responsible for oversight of warehouse operations for multiple locations and dropship vendor fulfillment from our vendor network. Primary point of contact regarding outbound shipping and returns questions for the Customer Service, New Customer Enrollment, Regional Sales, and the Reimbursement teams. Provided facility oversight for maintenance and repairs ABC offices nationwide. Responsible for oversight of warehouse operations for multiple locations and dropship vendor fulfillment from our vendor network. Primary point of contact regarding outbound shipping and returns questions for the Customer Service, New Customer Enrollment, Regional Sales, and the Reimbursement teams. Provided facility oversight for maintenance and repairs ABC offices nationwide.



Heartfelt Enterprises Inc.

• Consultant/Merchandise Operations Manager

  • 2012 - 2012

  In this six-month consulting role, launched HFE’s drop ship program, developed partnerships with product providers, and established processes and key metric reporting for shipping direct to consumers In this six-month consulting role, launched HFE’s drop ship program, developed partnerships with product providers, and established processes and key metric reporting for shipping direct to consumers



Burlington Coat Factory

• United States
• Retail

• Supervisor of Vendor Relations

  • 2010 - 2011

  Developed and maintained vendor operational relationships to ensure the understanding of and compliance to Burlington Coat Factory's supply chain guidelines. Developed and maintained vendor operational relationships to ensure the understanding of and compliance to Burlington Coat Factory's supply chain guidelines.



QVC

• United States
• Retail
• 700 & Above Employee

• Manager of Drop Ship Operations and Logistics, QVC.com

  • 2002 - 2008

  Provided oversight for vendor drop shipping timeframes and fill rate compliance programs, served as the primary contact for QVC customer service and drop ship vendor on-boarding. Performed vendor training and developed strong positive relationships with peers in multiple QVC departments as well as the QVC vendor community in order to increase sales through process innovation, shared learning, and best practices. Provided oversight for vendor drop shipping timeframes and fill rate compliance programs, served as the primary contact for QVC customer service and drop ship vendor on-boarding. Performed vendor training and developed strong positive relationships with peers in multiple QVC departments as well as the QVC vendor community in order to increase sales through process innovation, shared learning, and best practices.