Robert Brakels
Technical Support Engineer at MTC EAS- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Dutch -
-
English -
Topline Score
Bio
Credentials
-
CommVault Certified Specialist
CommVaultFeb, 2014- Sep, 2024 -
CommVault Certified Professional
CommVaultJan, 2014- Sep, 2024 -
NetApp Certified Data Management Administrator NCDA
NetAppApr, 2013- Sep, 2024 -
Microsoft Certified Desktop Support Technician MCDST
MicrosoftMay, 2008- Sep, 2024 -
Cisco Networking Academey Program
CiscoJan, 2002- Sep, 2024
Experience
-
MTC EAS
-
Germany
-
Retail
-
1 - 100 Employee
-
Technical Support Engineer
-
Oct 2022 - Present
-
-
-
Politie Nederland
-
Law Enforcement
-
700 & Above Employee
-
Service Desk ICT employee
-
May 2020 - Sep 2022
1st line break fix and functional support for critical applications in one of the biggest organisation in the Netherlands 1st line break fix and functional support for critical applications in one of the biggest organisation in the Netherlands
-
-
-
Cross Point
-
Netherlands
-
Public Safety
-
1 - 100 Employee
-
Sales Support Engineer
-
Jun 2015 - Feb 2020
Technical trainer and specialist to all our Cross Point EAS solutions where I support our partners to take care and solve their technical challenges and problems remote or globally on-site. RMA repair technicain and coordinator. ICT system administrator to our internal Cross Point network. Technical trainer and specialist to all our Cross Point EAS solutions where I support our partners to take care and solve their technical challenges and problems remote or globally on-site. RMA repair technicain and coordinator. ICT system administrator to our internal Cross Point network.
-
-
-
-
Support Engineer
-
May 2010 - May 2015
Certified ComVault Simpana specialist and NetApp SnapProtect specialist for ArrowECS. New installations, upgrades and solving first and second line issue’s for resellers and customers. NetApp and FastTLA hardware installations. Internal system administrator. Certified ComVault Simpana specialist and NetApp SnapProtect specialist for ArrowECS. New installations, upgrades and solving first and second line issue’s for resellers and customers. NetApp and FastTLA hardware installations. Internal system administrator.
-
-
-
HP CDS
-
1 - 100 Employee
-
Customer Service Engineer
-
Mar 2006 - Apr 2010
Certified Desktop Support technician at Nederlandse Gasunie N.V. Solving application, and hardware issues, on desktop, laptops, etc. Manage network printing solution by HP and Safecom Certified Desktop Support technician at Nederlandse Gasunie N.V. Solving application, and hardware issues, on desktop, laptops, etc. Manage network printing solution by HP and Safecom
-
-
-
Asus Holland BV
-
Netherlands
-
Software Development
-
1 - 100 Employee
-
Repair Engineer
-
May 2002 - Mar 2006
Team leader and Repair Engineer. Responsible for a team of repair engineers. Repair computers and parts for notebooks, mainboard, video cards, pda’s. Advising customers. Team leader and Repair Engineer. Responsible for a team of repair engineers. Repair computers and parts for notebooks, mainboard, video cards, pda’s. Advising customers.
-
-
Education
-
ISBW - HBO Middle Managment 1
-
Drenthe College MTS Telematica
-
Hondsrug College Emmen - MAVO