Experience

The Mechanic Auto Center
• United Arab Emirates
• Individual and Family Services
• 1 - 100 Employee
• SERVICE ADVISOR

  • Jul 2022 - Present


ALBA CARS - No.1 Used Car Showroom In Dubai

• United Arab Emirates
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Apr 2021 - Feb 2022

  • Conduct inspection of luxury and sports cars before buying and selling it to the customers. • Overlook the operation of repairs in the partnered service center. • Communicate to the customers on behalf of Alba Cars for all the concerns pertaining to car repairs and approvals of the parts warranty. • Conduct inspection of luxury and sports cars before buying and selling it to the customers. • Overlook the operation of repairs in the partnered service center. • Communicate to the customers on behalf of Alba Cars for all the concerns pertaining to car repairs and approvals of the parts warranty.



SPEED TRACK GARAGE

• United Arab Emirates
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Aug 2020 - Feb 2021

  • Supervise workshop for light vehicle/s repairs and maintenance. • Monitor and update job card records thru spreadsheet. • Diagnose vehicle complaints and responsible for providing rectification. • Provide technical inspection reports to customers. • Negotiate prices to suppliers and provide quotations to customers. • Supervise workshop for light vehicle/s repairs and maintenance. • Monitor and update job card records thru spreadsheet. • Diagnose vehicle complaints and responsible for providing rectification. • Provide technical inspection reports to customers. • Negotiate prices to suppliers and provide quotations to customers.



HIGER MOTORS LLC – KHF AUTOMOTIVE LLC

• WORKSHOP SUPERVISOR/SERVICE ADVISOR

  • Sep 2006 - Jul 2019

  • Responsible in the daily operation of the workshop and or service center. • Supervise and manage the workshop from manpower distribution, delegation of tasks and completion of jobs and services with assigned deadlines. • In charge for all incoming calls and attend all clients’ complaints and provide resolutions in a timely manner. • Properly diagnose bus problems and provide appropriate solutions to every concern. • In charge of the maintenance of the workshop and perform quality control to every bus and car being serviced. • Make quotations and compute labour cost for mechanical works, denting & painting and car/bus accidents. • Generate invoices thru TCS system. • Ensure that the proper workflow and standard operating procedures in the workshop are strictly followed. • In charge of the overall spare parts department from inventory & control and communication and ordering of spare parts from suppliers. • Conduct training to drivers and mechanics and demonstrations to new buses from China for automotive systems configuration. • Documentation and filing. Show less