Rob Descaya

Industry Support at Merchbar
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Contact Information
us****@****om
(386) 825-5501
Location
PH
Skills

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Bio

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Credentials

  • Ultimate Adobe Photoshop CC 2021 - From Beginner to Pro
    Udemy
    Aug, 2021
    - Sep, 2024
  • Learn to Draw Pretty Faces for Comic Books
    Udemy
    Jul, 2021
    - Sep, 2024
  • Character Art School: Complete Coloring and Painting Course
    Udemy
    Aug, 2019
    - Sep, 2024
  • Adobe Illustrator CC 2019 MasterClass
    Udemy
    Jan, 2019
    - Sep, 2024
  • Character Art School: Complete Character Drawing Course
    Udemy
    Jan, 2019
    - Sep, 2024
  • Complete Shopify-Aliexpress Dropship Course
    Udemy
    Oct, 2018
    - Sep, 2024
  • English Grammar Launched Advanced: Upgrade Your Speaking
    Udemy
    Oct, 2018
    - Sep, 2024
  • Email Marketing 2018
    Udemy
    Sep, 2018
    - Sep, 2024
  • Customer Service SUPER STAR
    Udemy
    Aug, 2018
    - Sep, 2024
  • Master Google Sheets
    Udemy
    Aug, 2018
    - Sep, 2024
  • Safety & Security on the Internet
    Udemy
    Aug, 2018
    - Sep, 2024

Experience

  • Merchbar
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Industry Support
      • Oct 2020 - Present

    • Fan Support
      • Aug 2019 - Oct 2020

  • Upwork
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Professional Freelancer
      • Dec 2010 - Present
  • Turned Yellow
    • Freelance Illustrator
      • Feb 2019 - Present

      Creating personalized illustrations Creating personalized illustrations

  • GETEMAIL.IO
    • United States
    • Market Research
    • 1 - 100 Employee
    • Account Manager
      • Feb 2019 - Mar 2019
  • Thumbtack Philippines
    • Philippines
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Subject Matter Expert - Mastery Certified (Customer Support)
      • Mar 2014 - Jan 2019

      I'm part of the SME team. We are a group of Marketplace user experience experts who act as the 24/7 helpline and escalation point of our frontline support teams.

    • Customer Support Specialist
      • Sep 2011 - Mar 2014

  • Panasiatic Solutions
    • Outsourcing/Offshoring
    • 200 - 300 Employee
    • Phone Support
      • Jul 2011 - Aug 2011

      I worked as a customer support representative answering inbound calls from our consumers, and help them with their billing concerns. I worked as a customer support representative answering inbound calls from our consumers, and help them with their billing concerns.

  • for Internet Kiosks
    • Technical Support
      • May 2011 - Jul 2011

      My job is to answer inbound calls from users who need technical help with our computers. I also coordinate with our technicians regarding on-site repairs. My job is to answer inbound calls from users who need technical help with our computers. I also coordinate with our technicians regarding on-site repairs.

Education

  • IBC College of Technology
    Vocational, Computer Programming NC IV
    2009 - 2011
  • Doña Montserrat Lopez Memorial High School
    High School
    2003 - 2006

Community

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