Richard Ramos

Marketing & Inside Sales Engineer at Eastprint Incorporated
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Contact Information
Location
US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Todd Richards

I had the pleasure of working with Richard for over 5 years. Together we brought several products to market. He is a detail oriented, dependable and creative designer who has a true understanding of the end clients needs. Creative and collaborative, Richard is a true team player, was always ready and prepared in meetings both internal and with the client. I would highly recommend Richard for your growing design, product development and business development team.

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Credentials

  • Certified Computer Aid Drafter
    Northern Essex Community College
    Jun, 2008
    - Sep, 2024

Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Marketing & Inside Sales Engineer
      • Jan 2021 - Present

      Supported Domestic & International territories by providing technical and commercial customer service and preparation of sales quotations and proposals. Completed technical support assignments such as testing and drawings for customer in the sales office. Goal of expanding support and providing process and procedure training. Supported multiple Regional Sales Managers. Works with assigned Sales Manager to execute the account plan. Supports Sales Engineers and Managers with new accounts, existing accounts and introduction of new products. Provides estimations and technical support for the sales of commercial HMI/PE to consulting engineers and mechanical contractor. Understands business processes and makes proactive decisions, effectively solving Customer issues, and increasing sales. Reviews plans and specifications to develop Printed Electronic solutions. Maintains regular contact with engineers, buyers, product managers. Identifies and drives corrective actions and improvement projects that will raise Customer satisfaction levels. Show less

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Design Engineer
      • Mar 2015 - Jan 2021

      Created Membrane Switches and Medical Bio Sensors from initial customer prints and requirements. This includes the complete Design / Management for each project. Responsibilities include the creation of all prints, approvals and documentation for production, assembly and inspection/testing. The primary program used for these duties is AutoCAD. Lesser used programs include Adobe Illustrator, CorelDRAW and SolidWorks. Other Responsibilities also include: Meeting with customers for design and review of requirements. Scheduling all required meetings to coordinate with production and assembly. Design and fabrication of any prototypes, either functional or nonfunctional, and the design and fabrication of required fixtures. Show less

    • United States
    • Capital Markets
    • Product Design Associate
      • Jan 2014 - Mar 2015

      Comprehend customer’s quality function deployment and build to design specified tolerance to manufacture printed electronic circuits. Support the Business Development/Application Engineering team through customer stack-up circuit & analysis. Design customer circuit per schematic and panelize per schedule while offering design advice. Most customer applications are for the medical field along with telecommunications, automotive, industrial and appliance. Create Bill of materials, Router, and schedule Prototype builds to be efficiently completed with minimal material waste. Always sure to keep a continuous improvement structured by Gemba Kaizen. Show less

    • Sales Engineer FFC Product Line
      • Dec 2011 - Jan 2014

      Identified and managed customer technical requirements, created engineering samples, processed and submitted quotes to customers. Supported direct Sales Team, Manufacturer's Representatives, and customers. Provided technical training presentations to Manufacturer's Sales Representatives.

    • Design Technician
      • Mar 2011 - Dec 2011

      Create and modify Flat Flexible Cable, Printed Electronics, and Flexible Printed Circuit artworks. Various design jobs completed using Polyester, Polyimide, and other base film materials. Most applications for medical field along with telecommunications, automotive, and appliance. Designed tooling for prototype and production orders such as steel rule dies, and laser programs.

Education

  • Northern Essex Community College
    Associate of Science - AS, Computer Aided Design
    2008 - 2010
  • Greater Lawrence Technical School
    High School Diploma, CAD/CADD Drafting and/or Design Technology/Technician
    2004 - 2007

Community

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