Case Management Officer

• Mar 2023 - Present

Case Management Officer

• Jan 2020 - Mar 2023

(Child Protection - Case Management) Key Responsibilities: Identity physically Children at risk and provide the immediate and appropriate support with proper through daily shed visit. Basically implement the case management interventions to the child survivors and children at risk of neglect, abuse, exploitation and violence. Ensure the confidentially and the guiding principles of case management with CSP, SOPs, CPMS inter agency Case management guidelines. Regularly follow up assigned cases regularly to ensure all their services. Report immediately identified any severe or special case to the case manager and ensures appropriate support. Build and maintain a strong communication with CBCPC as well as others committees Community leaders mhazi and others actors and ensure a quality case management service to the entire community. Provide sufficient time to time hands on and regular technical supports to case management as well as community people. ‌Case management plan, design and facilitate the necessary “Open Yard Meeting “Workshop and as per need analysis community people about Case management. Assist case manager for preparer’s monthly report. ‌Upload and update regularly the identified children at risk in case documentation the CPIMS +. ‌Monitor and guide the regular activists of case Management Volunteers Show less

Complaints Feedback Response Mechanism Assistant

• Jan 2019 - Dec 2019

Raise awareness in the community about the Information Hub and the CFRM Mechanism. Conducting awareness sessions around topics raised by the community;Receiving beneficiaries and providing them with the relevant information or refer them tothe appropriate service provider, actors depending on the nature of the complaint;Promote all segments of the community including the most vulnerable to access the mechanism and ensure their voices are heard and complaints referred;Related tasks as requested by the line manager. Share information with beneficiaries and community members about services or assistance based on the beneficiary’s request for information;Engage actively with other actors to ensure all information is available and provided accurately in a timely manner;Conduct informational sessions to beneficiaries about programs and the complaints and feedback mechanisms, Commitments to beneficiaries, in line with the accountability information provision strategy. Show less

Distribution Assistant

• Jan 2018 - Dec 2018

Project Assistant

• Sep 2017 - Jan 2018