Experience

Total Reliance Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Manager

  • Aug 2020 - Present



Legacy Logistics

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Operations

  • Feb 2020 - Aug 2020



Fleetwood Fixtures

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Logistics Supervisor

  • May 2019 - Oct 2019

• Logistics Specialist

  • Sep 2017 - May 2019

• Logistics Coordinator

  • Aug 2014 - May 2019

  • Develop and maintain positive customer relations by insuring on time pickups, deliveries and cost effectiveness.• Coordinate logistics services with suppliers, forwarders, carriers and Project Management.• Timely coordination/scheduling of pick-up and deliveries to/from factories, suppliers, customers• Develop and maintain routing methods for each type of cargo related to costs and transit time• Preparation of shipping documentations i.e. Commercial Invoices, Shippers’ Letter of Instructions, ensuring the integrity and accuracy of import / export documentation • Ability to understand and assign HTS Codes to goods for import and export shipments.• Monitor and provide reports on status of, but not limited to: Booking, Consolidation, In-transit, Arrival, Receipts, Customs clearance status• Evaluate and maintain freight requests, quotations, revisions, air & ocean routing guides• Evaluate packaging to insure it is up to standards to decrease the risk of damages.• Analyze, plan, schedule and coordinate logistic projects. Develop proposals, including documentation for estimates. Report project plans, progress, and results.• Analyze track and report 3rd party logistics activities , such as warehousing and inventory management in 3rd party facilities. • Tracking and tracing, delivery confirmations (ensuring project(s) are fully executed in accordance with delivery and service requirements) • Analyze delivery costs and recommend cost effective and efficient methods of transportation. • Assist in negotiation of contracts with logistics service providers.• Handle customer complaints and investigate delivery issues. These may include damaged product, late and/or lost deliveries. File freight claims for damaged or lost goods as required.• Develop, maintain and report on service provider performance against targets, benchmarks and service agreements• Verification of all freight service invoices

• Operations / Dispatch

  • Apr 2012 - Aug 2014

  Monitor and update all shipments daily. Assist operations manager with escalations. Responsible for routing shipments under 1,000 lbs. Maintain professionalism to ensure quality of work. Remain in compliance with company standards for safe and accurate delivery. Audit and enter all charges into system. Back door all trade show shipments with drayage company service desk. Create shipments, assign carriers, and dispatch accordingly. Upload and distribute corporate documents, BOLs, PODs, MHAs etc. Knowledgable in CargoWise and World Trak. Transportation Security Administration (TSA) Certified.



Your Moving Solutions

• Australia
• Wholesale
• 1 - 100 Employee

• Co-Owner

  • Feb 2008 - Sep 2012

  Responsible for daily operations of the business. Maintained cash flow and talent management. Coordinated daily routes and schedules for all shipments. Initiated contact with customers to confirm details of their job order. Ensured a high level of customer service with all customers. Responsible for payroll, insurance, taxes, and damage claims. Outsourced to sub-contractors for job assignments. Arranged an online schedule for communication with contractors. Responsible for daily operations of the business. Maintained cash flow and talent management. Coordinated daily routes and schedules for all shipments. Initiated contact with customers to confirm details of their job order. Ensured a high level of customer service with all customers. Responsible for payroll, insurance, taxes, and damage claims. Outsourced to sub-contractors for job assignments. Arranged an online schedule for communication with contractors.



Mayflower

• United States
• Truck Transportation
• 100 - 200 Employee

• Administrative Assistant

  • Jun 2003 - Mar 2006

  Ability to multi-task different responsibilities for a high volume company. Answered and routed a multi-line phone system. Assisted upper level executives in daily duties. Designed and maintained monthly newsletter. Managed front office operations. Performed basic bookkeeping activities. Maintained files and folders. Responsible for faxing and mailing out any documents as needed. Ability to multi-task different responsibilities for a high volume company. Answered and routed a multi-line phone system. Assisted upper level executives in daily duties. Designed and maintained monthly newsletter. Managed front office operations. Performed basic bookkeeping activities. Maintained files and folders. Responsible for faxing and mailing out any documents as needed.