Rebecca Raynor

Customer Service Representative at Art Cove Crafts
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Contact Information
Location
New York, New York, United States, US
Languages
  • English -

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 2017 - Present

      Unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.Carefully packaged and shipped orders.Documented all reception and order shipments.Maintained a neat, easy to navigate warehouse. Unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.Carefully packaged and shipped orders.Documented all reception and order shipments.Maintained a neat, easy to navigate warehouse.

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Cashier
      • May 2016 - Jul 2017

      Maintained a neat, easy to navigate sales floor.Provided customers with useful, friendly service.Trained new employees to become helpful team members.Advertised sales and other promotions within the store.Demonstrated knowledge of inventory to drive sales.Answered phone calls and resolved guests’ concernsMaintained a tidy service counter.Cross trained in other areas of the store as needed.Maintained an organized stockroom.Accurately managed inventory.Attend to multiple customers while performing assigned task.

    • United States
    • Retail Apparel and Fashion
    • Cashier
      • Apr 2015 - May 2016

      Open and close the registers, assisting in the training of new cashiers, monitoring cash limits and ensuring quality customer service at all times.Develop reputation for prompt, efficient service with high level of accuracy.Trained new employees to become helpful team members.Advertised sales and other promotions within the store.Speedily locate items in sales floor and warehouse.Drove sales by restocking the sales floor in an organized and easily navigable fashion.Document all reception and order shipments.

Education

  • Queens College
    Bachelor of Arts - BA, Psychology
    2016 - 2020
  • Cathedral High School
    High School Diploma
    2012 - 2016

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