Experience

Blugento România

• Romania
• Software Development
• 1 - 100 Employee

• Project Manager

  • Oct 2017 - Present

  BLUGENTO is a Software-as-a-Service solution built on MAGENTO 1 & MAGENTO 2 platforms. Working in Blugento helped me to gain valuable knowledge about ecommerce trends, technologies and people. I have successfully delivered more than 30 ecommerce and web development projects using different methodologies such as Waterfall and Agile. Duties and responsabilities: - Preparing a detailed project plan to schedule key project milestones, workstreams & activities - Coordinating staff and internal resources for developing Magento online stores using JIRA - Simultaneously manage multiple e-commerce projects - Product owner - Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction using Basecamp project management app. - Expertise in Scrum framework and experience as a Product Owner. - Proficient in leading cross-functional teams, managing project timelines and budgets, and identifying risks and issues. - Skilled in stakeholder engagement, risk management, and agile methodologies. - Strong communicator with the ability to motivate and lead teams to achieve project success. Tools I've worked with: -JIRA -Confluence -Basecamp -Ganttify -Trello Show less



Salice Cluj-Napoca

• Romania
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Ecommerce Manager

  • Dec 2021 - Present

  Salice is a company that offers services and products that help designers and architects, to take projects from A to Z. Duties and Responsabilities: Ensure the site is on brand in terms of navigation, structure and content Marketing (Content consistency, Ways to improve visibility of business, Standardization of processes, UI/UX improvements) Manage external digital providers (ERP, Delivery contractor, Payment providers, Ecommerce solution) Suggest ways to improve the website to increase conversion and ATV Show less



ZÉA Agency

• Romania
• Advertising Services

• Marketing Project Manager

  • Feb 2020 - Nov 2021

  ZEA is a digital marketing agency focused on customer succes, also part of Blugento Romania. Duties and Responsibilities: Initiation and planning of the onboarding process -Creating and coordinating digital marketing campaigns -Creating project timelines and budgets -Creating a content calendar for the company's blog and social media accounts -Drove marketing initiatives to increase the product visibility and market performance -Monthly reporting in order to identify the pro's and con's for the previous month actions -Configure marketing and tracking tools Show less

• Product Owner

  • Dec 2020 - Aug 2021

  Represent the client in order to develop an online store in Magento 2 platform -Mantain communication between client and development company -Plan and prioritize product feature backlog and development for the product -Monitoring and evaluating product progress at each stage of the process -Provide an active role in mitigating impediments impacting successful team completion of different tasks Represent the client in order to develop an online store in Magento 2 platform -Mantain communication between client and development company -Plan and prioritize product feature backlog and development for the product -Monitoring and evaluating product progress at each stage of the process -Provide an active role in mitigating impediments impacting successful team completion of different tasks



UPC Romania

• Romania
• Telecommunications
• 100 - 200 Employee

• Senior technical specialist B2B & Mass Market

  • Nov 2013 - Nov 2017

  Duties and Responsibilities: -Actively listen to customers to understand their issues or concerns -Provide daily product assitance and technical support via phone calls and e-mails (b2c & b2b) -Solving b2b tickets -Diagnose and resolve technical software issues involving internet connectivity, email clients, TV and VOIP; -Interact and coordinate with other departments to resolve customer issues -Maintain an up-to-date knowledge of company products and services -Identify and escalate priority issues -Follow up and make scheduled call backs to customers where necessary Technical skills set: Television (analog & digital) Internet (Cisco / Thomson / Tehnicolor router support, network configuration, PC / Mobile / Citrix / Cisco application support) Fiber optic / radio internet CITRIX platforms (Clarify, SAA, Provisioning) Application support Show less