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Bio

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Topline AI

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Administrative Coordinator
      • Sep 2021 - Present
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Orthopedic scheduler
      • Sep 2015 - Sep 2021
    • United States
    • Sports Teams and Clubs
    • 1 - 100 Employee
    • Retention specialist
      • Oct 2013 - Sep 2015
    • Administrative Assistant
      • Mar 2013 - Oct 2013

      Maintained and updated daily energy off-take reports for contracted business partners. Demonstrated high ability to multi-task assignments and complete tasks in a timely manner. Interacted and worked aside with executive personnel in inputting energy schedules into shared databases. Maintained and updated daily energy off-take reports for contracted business partners. Demonstrated high ability to multi-task assignments and complete tasks in a timely manner. Interacted and worked aside with executive personnel in inputting energy schedules into shared databases.

    • United States
    • Real Estate
    • Roadside Assistance Representative : CSR
      • Jul 2012 - Nov 2012

      Proactively assisted members in tough situations by dispatching roadside assistance in a fast pace. Effectively market products to potential members . Ensured members account is in good standing when inquired. Handled members accounts by taking payments, enrolling new accounts and applying discounts. Demonstrated multi tasking & problem solving skills by using multiple databases to complete daily procedures and duties simultaneously. Proactively assisted members in tough situations by dispatching roadside assistance in a fast pace. Effectively market products to potential members . Ensured members account is in good standing when inquired. Handled members accounts by taking payments, enrolling new accounts and applying discounts. Demonstrated multi tasking & problem solving skills by using multiple databases to complete daily procedures and duties simultaneously.

    • Dispatcher
      • Dec 2008 - Jun 2009

      Demonstrated outstanding interpersonal skills with in-calling customers , resulting in troubleshooting of customers cable electronics. Presented multitasking ability by dispatching technicians in the field, while inputting data of all responses from customers and six corresponding technicians job orders into the system. Ensured all scheduled jobs were completed and successful by customer feedback, in addition to closing all job orders in the main frame system as they occur. Demonstrated outstanding interpersonal skills with in-calling customers , resulting in troubleshooting of customers cable electronics. Presented multitasking ability by dispatching technicians in the field, while inputting data of all responses from customers and six corresponding technicians job orders into the system. Ensured all scheduled jobs were completed and successful by customer feedback, in addition to closing all job orders in the main frame system as they occur.

Education

  • Prairie View A&M University
    Master of Science - MS, Accounting
    2015 - 2017
  • Prairie View A&M University
    Bachelor of Business Administration (BBA), Accounting
    2008 - 2012

Community

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