Experience

Enfec

• United States
• Information Technology & Services
• 1 - 100 Employee

• CEO

  • Oct 2015 - Present

  Enfec is one of the fast growing IT Development and Services company. We bring together deep expertise in big data, mobile app across multiple operating systems including private cloud labs, quality, support, device testing, business strategy, process optimization and cutting-edge technical know-how to enable our clients to meet their business goals. Our people have, on average, over ten years of industry experience in the area they practice. Enfec operates from its strategically located offices in USA and India, to ensure highest availability of our resources to the Clients on a 24x7 basis. Our onsite-offshore model for service deployment and delivery ensures greater Client engagement levels and increased Client Satisfaction. Our adherence to industry benchmarked best practices and quality standards delivers greater flexibility in business operations and increases efficiency and cost savings for our Clients. We deliver results by combining customer-centric business models, critical thinking and the ability to gain a profound comprehension of customer goals and challenges. Our IT Support Engineers will anaylze the root cause and identify themes to prioritize and fix the problem along with providing technical support. Enfec committed to ideate, innovate and implement latest technology, solutions and strategy that enhance benefits of outsourcing software product testing objective, minimize risks and maximize resourcefulness of our partners. Show less



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Management - Product Development

  • Jun 2000 - Oct 2015

  Managed Product Groups globally with multiple disciplines (Program Manager, Developer, Quality Engineer, Customer Support, Operations and Build Engineer) and managers. Delivered Microsoft - Office, Globalization and Localizability products, Windows, Learning and Certifications, Surface Hub, HoloLens Delivered Cloud based platform, Portals, Content Authoring and Publishing tools, Virtualization Developed Excellence and Strategies, Processes, Quality, Shipped & Managed QA NSAT and CPE Improved Customer Satisfaction NSAT/CPE Formed Several Brand New V1 Groups and Strategies across the Globe Managed Fulltime and Vendor Employees in several countries for delivering Software/Services/Web Development, Testing, Localization, Operations and Customer Support. TAP, Customer Engagement Big Data and Telemetry based systems Device Quality Strategies - Hardware and Firmware Contributed in the following products: HoloLens Surface Hub XBOX Madrid 2011, London 2012 Microsoft Learning - Content Training and Certifications Windows Server 2008 Loc Studio Exchange Server 2007 Windows Vista Visual Studio 2005 Windows Server 2003 Office XP Worked in the following organizations inside Microsoft: Microsoft HoloLens Microsoft Surface Hub Microsoft Phones Microsoft Learning Microsoft STB Microsoft Windows Microsoft Office Microsft Visual Studio Show less