Ralph Vurgich

Business Manager at Matt Slap Subaru
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Location
Dover, Delaware, United States, US

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Business Manager
      • Jun 2017 - Present

    • Sales Consultant
      • Jan 2017 - Present

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Representative
      • Sep 2016 - Jan 2017
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales
      • Mar 2013 - Jun 2016
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Pre-Owned Sales
      • Dec 2011 - Feb 2012

      Assist customers in the purchase of their next vehicle. Track customers using CRM application and maintain customer relationships. Organize inventory for proper presentation. Averaged 18 cars a month. Assist customers in the purchase of their next vehicle. Track customers using CRM application and maintain customer relationships. Organize inventory for proper presentation. Averaged 18 cars a month.

    • Office Manager
      • Nov 2009 - Dec 2011

      Managed the day to day operations of a used car lot. Answering the phones, accepting responsibility for accurately keeping track of accounts payables and receivables. Over saw office staff of six employee’s. •Assisting customer’s in choosing the right financial opportunities that best fit their budget. •Initiated advertising both on-line and through the media outlets. •Responsible for ordering the best quality parts at the lowest prices for vehicles being repaired. •Maintained accurate records of customers that were interested in buying a car, from documenting details about customer’s credit history to making sure vehicles on the lot were in compliance with state and federal law. •Made sure the work environment was clean, safe and promoted a work place free of discrimination and harassment. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Configuration Design Specialist
      • Oct 2007 - Apr 2008

      Design IBM system requirements and make recommendations for IBM power servers. •Create proposals detailing system specifications ensuring proper system functionality. •Advise customer’s of system requirements and configure IBM systems to spec. •Analysis of customer requirements and use of system software. •Provided pre-sales support to sales team. •Answer incoming calls regarding configuration requests. Design IBM system requirements and make recommendations for IBM power servers. •Create proposals detailing system specifications ensuring proper system functionality. •Advise customer’s of system requirements and configure IBM systems to spec. •Analysis of customer requirements and use of system software. •Provided pre-sales support to sales team. •Answer incoming calls regarding configuration requests.

    • technical support
      • Dec 2006 - May 2007

      for customers experiencing difficulty with programming answering escalated calls as needed, dealing directly with customers to identify problems, resolve issues and establish positive relationships. •Assist clients in sales and marketing of inbound calls for Dish Network programming and equipment. •Upgrade current accounts and utilized excellent presentation, selling, and closing techniques for the marketing of new services. •Process credit/debit card payments by phone, payment arrangements on delinquent accounts, and update client files; utilizing in-house computer software for all data entry and retrieval of information. Show less

    • United States
    • Non-profit Organization Management
    • 300 - 400 Employee
    • Regional Information Systems Analyst
      • May 2001 - May 2002

      Provided effective technical oversight, leadership, training, and overall management for 5 regional offices. Involved in developing and implementing emerging technology solutions to meet current and future business requirements. Scope of accountability includes research, recommendations, system selection, implementation, assigning resources (budget analysis), scheduling, mathematical model building, sampling, and cost accounting. •Accountable for providing system implementation, coordination, and oversight of technology infrastructure, providing technical expertise and hardware/software, network connectivity, and telephony support for a network environment for this busy, fast-paced service center operation. •Assessed strengths and weaknesses during daily operations and then develop course of effective change, recording and identifying needs, and effectively carry out all stages of the Company Business Continuity plan and implementation for new offices. •Served as technical resource in complex problem and issue resolution; aided in troubleshooting local and global issues for service center. Show less

Education

  • Anne Arundel Community College
    Associate of Arts, General Studies
  • University of Maryland
    Bachelor of Science, Information Systems Management

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