Rafi Lieberman

HR Generalist at Security USA Inc.
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Contact Information
Location
New York City Metropolitan Area

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Experience

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • HR Generalist
      • Jul 2021 - Present

      New York, New York, United States -Play a key role in ensuring a successful employee hiring and termination process by overseeing the application, screening, pay, benefits, enrollment, onboarding, off-boarding, and exit interview. -Resolve employee relations matters and handle full-cycle processes through to resolution or escalating. -Maintain, manage, and process detailed employee information of over 1000+ security guards and human resources-related policies and procedures. -Collaborate with HR Director, IT Director,… Show more -Play a key role in ensuring a successful employee hiring and termination process by overseeing the application, screening, pay, benefits, enrollment, onboarding, off-boarding, and exit interview. -Resolve employee relations matters and handle full-cycle processes through to resolution or escalating. -Maintain, manage, and process detailed employee information of over 1000+ security guards and human resources-related policies and procedures. -Collaborate with HR Director, IT Director, Account Managers, Command Center Operators, and other cross-functional team members on developing new materials and processes to create greater efficiency. -Serve as HR point of contact for requests and questions from stakeholders by phone, email, or in-person. ​​-Develop surveys to gain valuable insights into the work environment, including work culture/morale, and consolidate feedback to provide recommendations to the CEO and Director of Operations. -Support Scheduling Team by staffing guards at the appropriate sites when coverage is needed and communicating the information to the client and ensuring satisfaction. Show less

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Contact Tracer
      • Nov 2020 - Jun 2021

      -Called 400+ contacts exposed to COVID-19 and conducted daily check-ins to assess symptoms and provide approved information and guidance on quarantine procedures or facilitate referrals for medical evaluation if symptoms develop. -Obtained and documented pertinent information in COVID-19 contact tracing forms, and conducted data entry into health department data/surveillance systems while adhering to protocols for completeness, timeliness, and frequency. -Employed dynamic communication… Show more -Called 400+ contacts exposed to COVID-19 and conducted daily check-ins to assess symptoms and provide approved information and guidance on quarantine procedures or facilitate referrals for medical evaluation if symptoms develop. -Obtained and documented pertinent information in COVID-19 contact tracing forms, and conducted data entry into health department data/surveillance systems while adhering to protocols for completeness, timeliness, and frequency. -Employed dynamic communication and interpersonal skills, cultural competency/sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with contacts of varied backgrounds. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Social Media Intern/Communications Office Intern
      • Sep 2019 - Dec 2019

      -Managed Hartford Athletic’s Twitter and Instagram social media accounts with 5k followers and expanded social media presence by filming and writing 145+ pieces of content, for five sports teams, posted during live games. -Acted as a proactive expert of the basketball home and away teams in order to rewrite all player bios, in the Adobe InDesign program, to match new statistics for the game announcers, broadcasters, sideline reporters, and fans. -Implemented a process for filing and… Show more -Managed Hartford Athletic’s Twitter and Instagram social media accounts with 5k followers and expanded social media presence by filming and writing 145+ pieces of content, for five sports teams, posted during live games. -Acted as a proactive expert of the basketball home and away teams in order to rewrite all player bios, in the Adobe InDesign program, to match new statistics for the game announcers, broadcasters, sideline reporters, and fans. -Implemented a process for filing and sorting media produced by student athletics that increased the marketing team's efficiency and enabled players to access content of themselves to maintain Hartford’s brand and posting consistency. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Camp Counselor
      • Jun 2015 - Aug 2017

      Verbank, New York -Supervised 25 seven year old campers and reduced instances of in-camp injury and bullying by reinforcing positive student behavior and developing a bunk contract that taught the importance of safety awareness and inclusivity. -Worked with camp leadership to run activities while maintaining an energetic and professional demeanor and provided a progress report to camp director and parents highlighting camper achievements and/or behavioral issues. -Provided special attention to autistic… Show more -Supervised 25 seven year old campers and reduced instances of in-camp injury and bullying by reinforcing positive student behavior and developing a bunk contract that taught the importance of safety awareness and inclusivity. -Worked with camp leadership to run activities while maintaining an energetic and professional demeanor and provided a progress report to camp director and parents highlighting camper achievements and/or behavioral issues. -Provided special attention to autistic, non acclimated campers to help them socialize with other children, perform daily camp activities, and build skill development in the areas of personal hygiene, self esteem and community living. Show less

    • Hospitals and Health Care
    • 200 - 300 Employee
    • Volunteer First Responder
      • Oct 2016 - Dec 2016

      Holon Area, Israel -Removed 50+ sick or injured from scene of accident and administered treatment after completing a competitive examination and a rigorous 60 hour training course in order to work for Israel's National Ambulance Corps. -Handled the cleaning, replenishment, and organization of 100+ medical supplies, allowing the medical team to depart each shift feeling confident that they could provide skillful and fast medical care to any type of injury or diagnosis. -Applied splints, administered oxygen… Show more -Removed 50+ sick or injured from scene of accident and administered treatment after completing a competitive examination and a rigorous 60 hour training course in order to work for Israel's National Ambulance Corps. -Handled the cleaning, replenishment, and organization of 100+ medical supplies, allowing the medical team to depart each shift feeling confident that they could provide skillful and fast medical care to any type of injury or diagnosis. -Applied splints, administered oxygen, took vitals, and immobilized patients for placement on stretcher, using backboard or other spinal immobilization devices all while responding to instructions from team and head medics. Show less

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Product and Marketing Intern
      • Apr 2016 - Jun 2016

      Westchester, New York Collaborated with a team to execute various tasks requested by the CEO. Tasks consisted of content editing for the SPORTalk platform as well edited content for the Yankees SPORTalk page. My team and I conceived and implemented the Ambassador Program, the goal of which was to involve college and high school students with website promotion by managing different team accounts on the application in order to keep stability for the application at its beginning phase.

Education

  • University of Hartford
    Bachelor's degree, Media and Journalism
    2017 - 2021
  • Young Judaea Year Course in Israel
    2016 - 2017
  • Solomon Schechter School of Westchester
    High School Diploma
    2012 - 2016

Community

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