Experience

Tip of the Spear Ventures

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2022 - Present

  -Gain trusted-partner status through Tip of the Spear solutions with our customers -Act as the primary point of contact throughout the customer lifecycle -Drive the entire customer journey, measured through our process/methodology metrics and other KPIs -Achieve customer goals by providing proactive best practices, strategies, and use cases. -Build and maintain strong relationships with multiple contacts within the assigned customer base -Gain trusted-partner status through Tip of the Spear solutions with our customers -Act as the primary point of contact throughout the customer lifecycle -Drive the entire customer journey, measured through our process/methodology metrics and other KPIs -Achieve customer goals by providing proactive best practices, strategies, and use cases. -Build and maintain strong relationships with multiple contacts within the assigned customer base