Qian Li

Sales Consultant at altayer
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Location
خوبي الصين

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Experience

    • Retail
    • 100 - 200 Employee
    • Sales Consultant
      • ‏مايو 2018 - - الحالي

      • to deliver excellent customer service through: Identifying customer needs, offering advice and showcasing suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies• Ensure that the customer is aware of all available extras, accessories and warranties. Notify the customers of delay, changes in the requirements and specifications .• Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation .

    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • ‏يوليو 2017 - ‏أبريل 2018

      • Greet every customer in a warm and friendly manner, identify customer needs through asking questions ,confidently recommend and demonstrate appropriate products, recommend link products at every sale opportunity.• Accept delivery of morning stock and enter in the system, maintain clean and organized display, stock areas.• Check stock quantity on the shop floor and replenish items as required.• Dress window display according to the set box received from the visual merchandisers.• Also assume the responsibility of the cashier. open and close cash register at the start or end of the business day , performing tasks such as counting money, separating charge slips, vouchers, balancing cash drawers, and making deposits; operate the cash register, receive payments in cash, card, and produce change and receipts to customers.• Carry out sales duties to achieve store and individual targets by influencing the sale ensuring that superior customer standards and satisfaction are maintained at all times.

    • China
    • Insurance
    • 400 - 500 Employee
    • Senior Consultant
      • ‏فبراير 2016 - ‏فبراير 2017

      • Keep learning insurance product knowledges and share to teamember. • Organize and participate in sales of insurance product launches and different forms of customer involvement association. • Keep contact with clients by calling or texting such as send greetings to clients during the holidays.• Visit customer to solve the question for them and recommend product which is suitable for them. • Recruit new members for team, such as call the candidates. • Keep learning insurance product knowledges and share to teamember. • Organize and participate in sales of insurance product launches and different forms of customer involvement association. • Keep contact with clients by calling or texting such as send greetings to clients during the holidays.• Visit customer to solve the question for them and recommend product which is suitable for them. • Recruit new members for team, such as call the candidates.

Education

  • Hubei University
    Bachelor's degree, tourism English
    2013 - 2017

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