Phoua Xiong

Job Center Representative at Goodwill of the Great Plains
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Contact Information
Location
Storm Lake, Iowa, United States, US

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Bio

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Credentials

  • Google Ads Search Certification
    Google
    Aug, 2022
    - Sep, 2024

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Job Center Representative
      • Jul 2021 - Present

      Assist job center clients in completing and/or submitting their application. Assist clients on setting up an email account if they have none. Take in appointments on those that need one-on-one help. Provide tips and ideas on developing resumes, cover letter, and interview. Enter information in our ETO database, record keeping of customer information, and make follow up contact to clients to learn if they Gaines employment. Report each week and setup monthly meeting. Connect with employer for job fair and report credit card expense at the end of each month. Show less

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Associate Accountant administrative
      • Apr 2022 - May 2023
    • Instructional Assistant
      • Aug 2020 - Jul 2021

      Assist teacher in all facet of daily classroom management, divide time to work with student individually, providing behavioral support and completing administrative tasks assigned by the teacher. Support student with one on one help. Assist teacher in all facet of daily classroom management, divide time to work with student individually, providing behavioral support and completing administrative tasks assigned by the teacher. Support student with one on one help.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Management
      • Jun 2019 - Apr 2020

      Ensure customer satisfaction by greeting and answer their question. Each morning make sure the register is pulled out. Fill scan and go register with cash. Prepare and plan for upcoming events that will impact the front. Plan out the day on where to place the cashier, customer service, breaks and when there's short staff react quickly and comes up with a plan. Trained and supervise all cashier to make sure they're doing what they should be doing and is keeping the front area cleaned. Ensure customer satisfaction by greeting and answer their question. Each morning make sure the register is pulled out. Fill scan and go register with cash. Prepare and plan for upcoming events that will impact the front. Plan out the day on where to place the cashier, customer service, breaks and when there's short staff react quickly and comes up with a plan. Trained and supervise all cashier to make sure they're doing what they should be doing and is keeping the front area cleaned.

    • United States
    • Aviation & Aerospace
    • 1 - 100 Employee
    • Quality Control Inspector
      • Jun 2017 - Apr 2019

      Monitor and measure to make sure parts that are being produce meet the requirement of consumer. Inspect to make sure part does not have any damages using gages, precision hand tools and blueprint to make sure everything is in spec. Check to see if masking is in the correct area before paint and verifies the part again after paint to make sure the paint is mixed correctly and stay on the part. Double check to make sure there is no damages and see if the paint thickness is in spec. Matching the paper work with the tracking number on the part to make sure it's printed on correctly before sending it off. Show less

    • Cashier
      • Jul 2015 - Jun 2017

      Provides a positive customer experience, with a positive and friendly attitude. Scanning items, itemizing and totaling customers purchases. Discounts purchases by redeeming coupons. Collects payment, verifies credit acceptance by reviewing and recording driver's license number. Provides pricing information for questions and maintains a safe and clean working environment. Provides a positive customer experience, with a positive and friendly attitude. Scanning items, itemizing and totaling customers purchases. Discounts purchases by redeeming coupons. Collects payment, verifies credit acceptance by reviewing and recording driver's license number. Provides pricing information for questions and maintains a safe and clean working environment.

Education

  • Iowa Central Community College
    Business Administration and Management, General
    2020 - 2022
  • Storm Lake High School
    High School Diploma

Community

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