Peter Ball
Service Desk Team Leader at Cripps Pemberton Greenish- Claim this Profile
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Bio
Simon Rees
I have known Pete for over 11 years as he was Helpdesk Manager, and then Service Desk Manager at Holman Fenwick Willan LLP whist I was the Network/IT Manager. Pete was responsible for implementing the processes and procedures to an ITIL standard throughout his time on the Service Desk, he is always friendly and is a customer focused manager. He is an excellent mentor to the staff working for him and around him. He has been able to steer the team through many challenges since he has been in the role and has been very effective in dealing with all layers of management.
Charlie Barnes
Peter, has been an excellent mentor and manager to myself and the Service Desk. He is professional, competent, reliable and very self motivated. his positive can do attitude has kept us focused and motivated throughout. I would not hesitate to work with Peter again in the future.
Simon Rees
I have known Pete for over 11 years as he was Helpdesk Manager, and then Service Desk Manager at Holman Fenwick Willan LLP whist I was the Network/IT Manager. Pete was responsible for implementing the processes and procedures to an ITIL standard throughout his time on the Service Desk, he is always friendly and is a customer focused manager. He is an excellent mentor to the staff working for him and around him. He has been able to steer the team through many challenges since he has been in the role and has been very effective in dealing with all layers of management.
Charlie Barnes
Peter, has been an excellent mentor and manager to myself and the Service Desk. He is professional, competent, reliable and very self motivated. his positive can do attitude has kept us focused and motivated throughout. I would not hesitate to work with Peter again in the future.
Simon Rees
I have known Pete for over 11 years as he was Helpdesk Manager, and then Service Desk Manager at Holman Fenwick Willan LLP whist I was the Network/IT Manager. Pete was responsible for implementing the processes and procedures to an ITIL standard throughout his time on the Service Desk, he is always friendly and is a customer focused manager. He is an excellent mentor to the staff working for him and around him. He has been able to steer the team through many challenges since he has been in the role and has been very effective in dealing with all layers of management.
Charlie Barnes
Peter, has been an excellent mentor and manager to myself and the Service Desk. He is professional, competent, reliable and very self motivated. his positive can do attitude has kept us focused and motivated throughout. I would not hesitate to work with Peter again in the future.
Simon Rees
I have known Pete for over 11 years as he was Helpdesk Manager, and then Service Desk Manager at Holman Fenwick Willan LLP whist I was the Network/IT Manager. Pete was responsible for implementing the processes and procedures to an ITIL standard throughout his time on the Service Desk, he is always friendly and is a customer focused manager. He is an excellent mentor to the staff working for him and around him. He has been able to steer the team through many challenges since he has been in the role and has been very effective in dealing with all layers of management.
Charlie Barnes
Peter, has been an excellent mentor and manager to myself and the Service Desk. He is professional, competent, reliable and very self motivated. his positive can do attitude has kept us focused and motivated throughout. I would not hesitate to work with Peter again in the future.
Experience
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Cripps Pemberton Greenish
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United Kingdom
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Legal Services
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1 - 100 Employee
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Service Desk Team Leader
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Jan 2017 - Present
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Dentons
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United Kingdom
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Law Practice
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700 & Above Employee
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Service Desk Team Leader
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Jun 2014 - Dec 2016
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Holman Fenwick Willan LLP
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United Kingdom
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1 - 100 Employee
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Service Desk Manager
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2009 - May 2014
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Senior Service Desk Analyst
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Jun 2002 - Sep 2009
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Manches - see Penningtons Manches LLP
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United Kingdom
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Law Practice
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1 - 100 Employee
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IT Support Analyst
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Sep 2000 - Jun 2002
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Eversheds
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Latvia
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Legal Services
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IT Support Analyst
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Apr 1996 - Sep 2000
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Community
