Bio
Experience
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Cambey & West Inc
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United States
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Account Manager
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May 2024 - Present
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United States
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Darwin CX
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United States
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Business Support Specialist
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Jan 2022 - Aug 2023
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United States
Client Support Specialist--Darwin CX Inc CurrentManaging client Accounts as well as functioning as the reporting and data expert within the company. ● Work on the daily activities to support external clients to meet schedules to ensure successful relationship to secure contract renewal...
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United States
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Advertising Services
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200 - 300 Employee
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Manager of Business Intelligence
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Jan 2009 - Jan 2022
Managing department responsible for providing customer data driven reports to our client base. Responsible for training, documentation, research and new development for 5 different report platforms. • Client training on reporting platforms, done both onsite and WebEx • Prepared all User Documentation and report manuals• Provided specifications documentation for IT staff and coordinated projects with IT manager • Support client base assisting with using the software and best practices. • Work with clients to develop new reporting capabilities to meet changing business needs• Communicated with client facing and IT departments for research and development on projects• Managed 7-8 employees
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Senior Business Intelligence Analyst
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Dec 2005 - Dec 2008
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Account Manager
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Jul 1997 - Dec 2005
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Suggested Services
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Industry Focus. “Accounting and Auditing”
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