Pedro Miguel Oliveira
Operations Manager at Marec, Espaço Casa- Claim this Profile
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English Full professional proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Obective & Key Results Program
Nova School of Business and EconomicsFeb, 2022- Sep, 2024 -
Leadership, Agility & Adaptability Program
Nova School of Business and EconomicsOct, 2021- Sep, 2024 -
Operations Management
Nova School of Business and EconomicsNov, 2020- Sep, 2024 -
Execution of Business Plans
Nova School of Business and EconomicsSep, 2020- Sep, 2024
Experience
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Marec, Espaço Casa
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Portugal
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Retail
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1 - 100 Employee
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Operations Manager
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Jun 2022 - Present
My work as an Operations Manager includes the following: Direct communication with the country manager for business, operations planning and team development. Overall alignment across all areas of the department Developing and management of procedures to optimize the Operational Department. Development and monitoring of OKRs, KPIs Direct functions include management of the following areas: - Plant Maintenance: Elaboration of schedule of the activities for the various centers. Selecting suppliers for material procurement Asset management Management of service providers - Warehouse: Stock management Inventory management Logistics management - Stores: Sales improvement Layout organization Office management Effective communication with underlying departments (based in Portugal) - Security Ensure all internal security of the various establishments - IT Ensure communication between Angola/Portugal Reporting of activities carried out It is also my responsibility to provide generalized support between other indirect departments such as Marketing Show less
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Casa dos Frescos
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Angola
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Food & Beverages
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1 - 100 Employee
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Head of Operations - General Services Department
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Oct 2019 - Mar 2022
As Head of Department I had the following highlights during my time in office: - SAP-PM implementation (collaboration with the consulting company INETUM). - Operational asset management (collaboration with the consulting company Ernest&Young in the elaboration of the implementation). - Elaboration of procedures to optimize the Department, carrying out a general restructuring in the way of performing tasks and responsibilities (direct reports). - Team building, team development and management to achieve results. - Direct communication with the company's management and administration to align the department (weekly meetings with the management of the various departments involved in the processes as well as direct reporting to the administration regarding results obtained/intended). The areas belonging to the Department were the following: - Plant Maintence - SAP PM management, team and project management (preventive and corrective strategy), supervion of external services. - Warehouse - Inventory, stock management, entry and shipment of goods and asset management. - Freight transport - Maintenece and vehicles control, transportation of goods planning - Security - Internal and external company control - General - Operational Human Resources management, clening area, working capital and other activities within the department Show less
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Grupo Casa dos Frescos
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Angola
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Food & Beverages
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1 - 100 Employee
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Administrative Assistant
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Jun 2015 - May 2018
In this role my responsibilities were to gain knowledge in the various areas of management, primarily starting with: - Human resources management - absences and delays, summons, vacations, health bulletins, conflict management and the like, direct report to the Human Resources Dept. and the Operational Directorate -Quality Management - document control, identification and distribution of documentation, management of disinfestation of facilities and the related topics. -Management of working capital - Reporting of breakdowns of the various equipment of the factory (UNIPAN). - Task management of various teams (logistics, production, administrative). As the company grew, responsibilities became more complex. Show less
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Education
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2023 - 2023
INSEAD
MAP - Management Acceleration Programme, Business Administration and Management, General -
2019 - 2021
Universidade Independente de Angola
Gestão e Marketing, Marketing
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