Ingénieur commercial

• Oct 2021 - Present

Inside Sales Representative - Dynamics 365 & Power BI

• Jan 2018 - Oct 2021

• Identify and explain how businesses across industries, company sizes and types can meet a new bar for excellence and reinvent themselves in the next decade by embracing Microsoft’s technologies;• Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios;• Demonstrate verbally, in writing and through live/skype product demos, how customers can capture value and envision their future with Microsoft’s technologies;• Quarterback sales from opportunity to usage; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success;• Meet and exceed targets for net-new revenue and sales pipeline, monthly and quarterly forecast for cloud solution usage and sales; accurately forecast sales, pipeline and usage for products and solutions in your scope;• Work in fast-paced, collaborative, dynamic environment with Sales Development Specialist, Technical Solution Professional and Consumption Analysts to manage opportunities and pipeline through the sales cycle;• Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers;• Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives;• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience. Show less

Sales Development Specialist

• Feb 2017 - Jan 2018

Google apps for work demand management @ teletech

• Jun 2016 - Jan 2017

Demand Management Representative: Responsible for managing and connecting companies interested in a wide variety of Google Cloud solutions. Lead Generation for G Suite and Google Maps API • Introducing Google Cloud (GSuite) solutions to business across French and African market, helping clients learn about and implement Google business solutions • Interacting with business customers via inbound/outbound calls and emails on a daily basis • Pre-sales and pipeline generation for sales, account management and partner resources • Dealing with all company sizes, from SMB to large enterprises and also Educational Institutions • Always ensuring professional customer service satisfaction • Working with Salesforce system on a daily basis • Working with Quality Assurance to insure all calls are at a high standard for our customers Show less

Multilingual Technical Support - MICROSOFT

• Apr 2015 - May 2016

Customers Support on Microsoft Surface products for France/Belgium/Luxembourg - Treating queries through phone - chat - email - Responsible for delivering timely, accurate technical answers and providing a high degree of customer service satisfaction - Delivering individual Performance based on Metrics and Related Targets - Insuring cases management until resolution - Participating in coaching and demonstrate commitment to personal improvement Customers Support on Microsoft Surface products for France/Belgium/Luxembourg - Treating queries through phone - chat - email - Responsible for delivering timely, accurate technical answers and providing a high degree of customer service satisfaction - Delivering individual Performance based on Metrics and Related Targets - Insuring cases management until resolution - Participating in coaching and demonstrate commitment to personal improvement

sale representative

• Dec 2014 - Feb 2015

Beauty Advisor seller for Nocibé

• Jan 2011 - Oct 2014

Knowledge, cosmetic brand, make up and beauty advise. Assignment : hostess, cashier and sales. Manager for opening, closing shop. Trainning for Guerlain skincare, perfume and make up, also for Lancome, Clarins... Knowledge, cosmetic brand, make up and beauty advise. Assignment : hostess, cashier and sales. Manager for opening, closing shop. Trainning for Guerlain skincare, perfume and make up, also for Lancome, Clarins...

Assistante direction de communication

• Apr 2014 - Sep 2014

Management of prestigious event, press release and internal Communication . Management of prestigious event, press release and internal Communication .

Assistante attachée de presse

• Sep 2013 - Jan 2014

Assistante chef de projet

• Jan 2011 - Mar 2011

Intership for web agency Intership for web agency