Experience

Village On The Isle

• United States
• Food & Beverages
• 1 - 100 Employee

• Food and Beverage Manager

  • May 2022 - Present

  Venice, Florida, United States



MEALS ON WHEELS OF THE MONTEREY PENINSULA INC

• Director Of Operations

  • Nov 2018 - May 2022

  Pacific Grove CA



PS Consulting

• Australia
• Professional Training and Coaching

• Hospitality Consultant

  • Oct 2013 - May 2022

  Monterey, CA Identifying and developing top talent Leading sales, marketing, & operations teams Implementing strategic plans and budgets Maximizing revenues, guest satisfaction, and profitability Identifying and implementing customer service initiatives Planning and implementing capital improvement projects



Esalen Institute

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Director of Operations

  • Jun 2014 - Oct 2017

  Big Sur, CA The Director of Operations will lead a team of dedicated managers and staff totaling nearly 45 people in the following operational areas: Front Office & Reservations; Safety & Security; Facilities & Maintenance; Workshop/Event Delivery; Property Development; Grounds & Landscaping; Farm & Garden; and Food Services. Esalen Institute is a pioneering educational, non-profit organization, dedicated to personal and social transformation and anchored by the inspiring beauty of Big Sur… Show more The Director of Operations will lead a team of dedicated managers and staff totaling nearly 45 people in the following operational areas: Front Office & Reservations; Safety & Security; Facilities & Maintenance; Workshop/Event Delivery; Property Development; Grounds & Landscaping; Farm & Garden; and Food Services. Esalen Institute is a pioneering educational, non-profit organization, dedicated to personal and social transformation and anchored by the inspiring beauty of Big Sur, California. http://www.esalen.org/page/our-story Show less



Beach Resort Monterey

• Hospitality
• 1 - 100 Employee

• General Manager - Task Force

  • Oct 2012 - Oct 2013

  Monterey, CA Beach Resort Monterey is host to an ideal beach environment. Hotel amenities include miles of unspoiled waterfront, fitness center, outdoor heated pool, hot tub, gift shop, and in-house Café Beach Restaurant. A proud member of the Noble House Hotels & Resorts family.



Hotel Abrego

• Spain
• Hospitality

• General Manager

  • Mar 2012 - Jun 2012

  Monterey, CA The Hotel Abrego is Monterey’s newest, uniquely designed 93-room, full-service boutique hotel providing an exceptional value and a refreshing Monterey experience in a playful, relaxing, inviting environment.



Inn at Morro Bay

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Mar 2011 - Mar 2012

  Inn at Morro Bay, CA The Inn at Morro Bay, unique among Morro Bay hotels, is ideally located on California’s Central Coast, halfway between San Francisco and Los Angeles. Nestled on 4,000 acres just inside Morro Bay State Park, the Inn offers visitors a true coastal hideaway of unsurpassed natural beauty.



Delaware North Companies Parks & Resorts

• Regional General Manager

  • Jun 2007 - Mar 2010

  Region included: Asilomar Conference Grounds, 313 room conference center in Pacific Grove, CA; Harrison Hot Springs Resort and Spa, 400 room luxury hotel British Columbia, Canada; Old Town, a multi unit restaurant and retail complex at Old Town San Diego State Park, CA Directly reported to Corporate Headquarters; provided operational support and financial performance oversight for three properties with $55MM in annual revenue. Coordinated regional sales, marketing, and public… Show more Region included: Asilomar Conference Grounds, 313 room conference center in Pacific Grove, CA; Harrison Hot Springs Resort and Spa, 400 room luxury hotel British Columbia, Canada; Old Town, a multi unit restaurant and retail complex at Old Town San Diego State Park, CA Directly reported to Corporate Headquarters; provided operational support and financial performance oversight for three properties with $55MM in annual revenue. Coordinated regional sales, marketing, and public relations efforts. Represented property teams to corporate leadership, clients, and vendors. Recruited and mentored executive management teams. Assisted corporate labor relations team in negotiating and managing union contracts. Planned and implemented capital expenditure and facility improvement projects. Oversaw guest service standards, performance improvement, and environmental management systems. Show less



Delaware North Companies at Asilomar

• General Manager

  • Jan 2000 - Jun 2007

  Owned overall P and L responsibility for $20+ million account. Developed and implemented annual sales and marketing plan meeting/exceeding strategic objectives. Managed sales and operations efforts, grew gross annual revenues from $15.6MM in 2000 to $21.5MM in 2008; during this same period, improved net profit percentage. Negotiated union contract and handled labor disputes. Set guest service standards and achieved excellent rating from independent auditor for five consecutive years. Earned… Show more Owned overall P and L responsibility for $20+ million account. Developed and implemented annual sales and marketing plan meeting/exceeding strategic objectives. Managed sales and operations efforts, grew gross annual revenues from $15.6MM in 2000 to $21.5MM in 2008; during this same period, improved net profit percentage. Negotiated union contract and handled labor disputes. Set guest service standards and achieved excellent rating from independent auditor for five consecutive years. Earned “Excellent” ratings by CA State Parks on concessions evaluations 2000-2008. Show less



Delaware North Companies at Yosemite Lodge

• General Manager

  • May 1998 - Jan 2000

  Managed operational P and L with annual sales of $14+ million. Negotiated SEIU Union contract as part of management team. Oversaw multiple capital improvement projects. Worked with corporate team to develop guest service standards. Directed environmental improvement efforts.