Experience

Institute for Community Alliances

• United States
• Information Services
• 1 - 100 Employee

• HMIS Manager

  • Jul 2019 - Present

  • Managing and providing system administration services for two HMIS databases, including aiding in grant compliance and program administration for grantees receiving federal funding from the Department of Housing and Urban Development, Department of Health and Human Services, Veterans’ Administration and Department of Treasury • Assisting homelessness organizations with all aspects of database participation including training users, troubleshooting data issues within the HMIS database, providing help desk support, and serving as the main point of contact for reporting inquiries • Conducting analysis of homelessness data at the request of homelessness organizations, local governments, and Continuums of Care • Interfacing with state, city, and county governments to provide information about homelessness, trends within homelessness, and any accompanying data affecting the jurisdiction• Interpreting federal regulations to assist in the development and implementation of homelessness programs• Developing program performance metrics to provide further evaluation of the performance of homelessness service providers throughout the State of Iowa• Providing a data-based framework to state and local authorities in order to equitably and effectively allocate state and federal homelessness funding

• System Administrator

  • Nov 2017 - Jul 2019



Primary Health Care, Inc

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• SSVF Case Manager

  • Jul 2014 - Nov 2017



Catholic Charities Diocese of Des Moines

• United States
• Individual and Family Services
• 1 - 100 Employee

• Special Projects Coordinator

  • Apr 2012 - Aug 2013

  • Performed tasks for Communications and Refugee departments in capacity as Special Projects Coordinator• Provided assistance to refugees and low-income clients with accessing necessary social and governmental services• Recruited and managed volunteer activities for the refugee resettlement program• Managed client files and provided general case management services for clients enrolled in employment program• Coordinated donations of furniture, household items and other essentials for refugee program• Created and composed outreach materials for agency communication and fundraising efforts• Performed maintenance, provided program updates and composed blogs for Catholic Charities website• Organized and executed furnishing of apartments for arriving refugees• Collected, organized, and tracked in-kind donations made to refugee program• Coordinated donations of furniture, household items and other essentials for refugee program



Catholic Charities

• United States
• Mental Health Care
• 700 & Above Employee

• Americorps VISTA

  • Apr 2011 - Apr 2012

  • Assisted Refugee Program Coordinator with employment of refugees and secondary migrants• Improved acclimation of newly arrived refugee clients to Des Moines by providing bus training• Built relationships with community businesses in order to further the effectiveness of the refugee employment program • Assisted clients with resume writing, submitting job applications, interview preparation and other employment duties • Distributed food and other necessities through St. Mary’s Family Center, utilizing ServicePoint software to complete distribution transactions• Provided transportation to clients for appointments outside of the office, including job interviews, drug tests and other employment related tasks