Experience

Patexia

• United States
• Legal Services
• 1 - 100 Employee

• Data Analyst Manager

  • Jul 2022 - Present

• Associate, Client Solutions

  • Oct 2016 - Jul 2022

• Community Marketing Assistant

  • Oct 2016 - Jul 2022


RareJob Philippines, Inc.
• Philippines
• E-learning
• 700 & Above Employee
• ESL Tutor

  • Aug 2016 - Sep 2016


SPi CRM

• Philippines
• Outsourcing/Offshoring
• 100 - 200 Employee

• Email and Chat Support Specialist

  • Oct 2013 - Jul 2016

  -Responsible for customer inquiries, issues, and needs received via email and chat. -Highly skilled in verifying pricing and product specifications. -Using selling strategies to exceed productivity goals. -Responsible for customer inquiries, issues, and needs received via email and chat. -Highly skilled in verifying pricing and product specifications. -Using selling strategies to exceed productivity goals.



TeleTech Philippines

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative (Voice and Non-Voice)

  • Sep 2008 - Aug 2013

  -Chat or speak with customers in order to provide information about products and services. -Resolve customers' service or billing complaints. -Help customers troubleshoot issues they encounter with their internet, cable services and provide actionable tips to resolve the problem. -Chat or speak with customers in order to provide information about products and services. -Resolve customers' service or billing complaints. -Help customers troubleshoot issues they encounter with their internet, cable services and provide actionable tips to resolve the problem.