Experience

• 

  Massmutual Financial Group

  • Field Service Specialist
• 

  MassMutual

  • Springfield, Massachusetts

  • Field Service Specialist

    • Apr 2017 - Present
    • Springfield, Massachusetts
• 

  MassMutual Phoenix

  • MassMutual Phoenix- Executive Assistant and Agency Licensing Coordinator

    • May 2015 - Jan 2017
• 

  UConn Health Center

  • Farmington, CT

  • Administrative Program Assistant 1

    • Jul 2012 - Dec 2014
    • Farmington, CT
• 

  Pentron Clinical

  • Marketing Coordinator

    • 2008 - Sep 2011

    •Coordinated with internal peers and outside vendors to deliver timely and impactful marketing materials in the direct mail, trade publication, and web media channels.•Managed product, promotional and educational content on company website that was aimed at growing retail sales. •Provided sales and marketing support at National trade shows to expand customer base.•Accountable for tracking marketing program costs and budgets. •Analyzed sales reports to determine effectiveness of marketing campaigns. •Managed marketing literature inventory and related customer orders.•Coordinated a new marketing social network program to increase brand awareness.

  • Marketing Assistant

    • 2005 - 2008

    •Generated sales reports and data for product line and promotional analysis for customer service, management, product distributors, and accounting.•Assisted product managers with operational aspects of product launches.•Developed press releases for product launches and promotions.•Managed product field testing activities including both participant selection and results analysis.•Proofread product instructions and sales support materials prior to public release.

  • Customer Service/ Technical Support Representative

    • 2003 - 2005

    •Provided technical support to dental professionals in a service center atmosphere •Resolved service issues pertaining to product orders, payments and delivery•Enter customer orders with an emphasis on accuracy and efficiency•Developed and implemented Frequent Ask Questions on products which customer service could refer to when asked about a certain product

• 

  BJ's Wholesale Club

  • Fairfield, CT

  • Club Marketing Coordinator

    • 2001 - 2003
    • Fairfield, CT

    • Coordinated numerous club events including new store openings, book signings, and various educational and community relations programs• Acted as a relationship manager for BJ’s Adopt-a-School program• Participated in several charitable events through BJ’s community programs• Solicited client me...