Experience

• 

  Arch Health Partners

  • San Diego, ca

  • Patient Service Representative

    • Jul 2015 - Present
    • San Diego, ca

    Customer service, phones, insurance verifications, scheduling, billing, problem solving.

• 

  Visions HealthCare

  • Needham and Dedham

  • Administrative Assistant/ Front Desk Team Leader

    • May 2013 - Present
    • Needham and Dedham

    Appointment scheduling; verify registration and insurance information as well as patient demographics. Coordinate schedules of wellness practitioners. Respond to billing inquiries. Resolve patient issues to best of ability. General administrative duties.

• 

  Cracker Barrel

  • United States
  • Restaurants
  • 700 & Above Employee

  • Associate Manager

    • Jan 2010 - May 2013

    Scheduling over 100+ employees.Oversee managers schedule.Coach, mentor staff and associate managers.Double check management on overseeing controllables.Monthly inventory.Source job applicants; interview; hire.

  • Employee Training Coordinator

    • Jan 2006 - Jan 2010

    Orientation for newly hired employees. Schedule training for new hires. Schedule, draft and run training meetings. Coach, mentor employees.

  • Server

    • Jun 2004 - Jan 2006

    Provide a great guest experience, and positive energy. Provide guests with menu options, suggest items as well as desert options. Give guest full attention. Welcome them back!

• 

  Holmes Transportation

  • Wrentham, MA

  • School Bus Driver

    • Jun 2004 - Jan 2007
    • Wrentham, MA

    Worked as school bus driver while also working at Cracker Barrel. Transport students safely to and from school. Tied shoes, brought backpacks to school, lunches left on bus. Maintained driver log and daily bus inspections.

• 

  Colonial Life

  • Providence, Rhode Island Area

  • Recruiter

    • Apr 2003 - Jun 2004
    • Providence, Rhode Island Area

    After many years as a broker in the the insurance industry, hired to help find talent for the same industry. Source applicants and set up interviews for general managers.

• 

  Consolidate Brokerage Agency

  • Medfield, Ma

  • Receptionist/owner

    • May 1986 - May 2003
    • Medfield, Ma

    Started in family business in general agency. Became licensed to sell life, accident and health insurance. Processed policies, found product and ran quotes for agents. Marketing, trade fairs. Became licensed with series 6 and 63.Long term care insurance, seminars, sales.

• 

  Dedham Medical Associates

  • Dedham, Ma

  • Medical Records Clerk/ Medical Secretary

    • Jun 1981 - Apr 1986
    • Dedham, Ma

    Started in medical records dept.Moved up to floating medical secretary.