Business Analyst

• Jul 2023 - Present

Business Analyst

• Oct 2019 - Jun 2023

 Responsible for arranging and facilitating workshops with business and IT stakeholders to negotiate and influence the requirements and convert opportunities to projects.  Understands the business problem for the revenue mismatch for the customers.  Requirement Analysis, Solution Assessment and Validation, prepare use case/ user stories / functional specifications, manage requirement tractability.  Work with solution architects and owners of application systems, involve in discussions to gather scope information and perform impact analysis on the change requests and preparing estimations.  Assist the project manager in defining Business case and involve in the estimation phase for the project.  Accountable for BRS and functional spec and test plan reviews.  Facilitate inceptions and discovery workshops, manage product backlog and generate stories with acceptance criteria. Show less

Business Analyst/ Scrum Master

• Oct 2016 - Dec 2017

 Analyzed current state (as-is), gathered requirements for the new solution, performed gap analysis, and then translated the business requirements into technical solutions or new business processes that closed the gap (to-be) inclusive of creating screen mock-ups / wireframes and process-flows  Collaborate closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuing acceptance criteria are agreed upon and stories are ready for sizing.  Facilitated discussions with the senior management and other stakeholders and organized workshops to coach them on business use cases.  Prepared status reports identified blockers and proactively involved the cross functional teams to resolve them.  Managed JIRA dashboard and created user stories, tasks and dependent tasks, bugs.  Created reports and dashboards and recommend metrics to gauge process performance and performed a range of analytical tasks related to ongoing projects including cost benefit analysis and solution roll out strategy. Show less