Business Development Specialist

• Sep 2023 - Present

Office Manager

• Dec 2021 - Jul 2023

Segretario di Zona:- Leading and managing a team of 7 specialists;- Advising and planning strategies to participate in Regional Rural Development Programmes (RDPs) and Common Agricultural Policy (CAP) applications;- Conducting administrative and organizational tasks, including event support and coordination;- Managing facilities;- Building and maintaining effective working relationships with all key stakeholders (B2B, B2C, B2G);- Working proactively to improve customers satisfaction;- Planning strategies to recover outstanding payments, negotiating payoff deadlines or payment plans; Show less

Event Manager

• Oct 2019 - Jul 2023

Segretario Interprovinciale Giovani Impresa Piemonte Orientale:- Developing the company culture by participating in young farmers' events organization (workshops, team building, fairs, exhibitions);- Organizing and supporting travel arrangements such as hotel reservations, and flight/train tickets;- Managing calendars and agendas;

Customer Support Specialist

• Feb 2013 - Nov 2021

Referente Centro Assistenza Agricola:- Providing functional/technical support;- Advising and planning strategies to participate in Regional Rural Development Programmes (RDPs) and Common Agricultural Policy (CAP) applications;- Developing high-quality relationships with customers;- Understanding business strategies and improving customer services, delivering a positive and timely response to clients' inquiries and problem resolution;- Anticipating the needs of the clients;

Customer Support Specialist

• Mar 2011 - Feb 2013

Addetto Centro Assistenza Agricola: - Providing functional/technical support; - Preparing applications to participate in Regional Rural Development Programmes (RDPs) and Common Agricultural Policy (CAP) programs; - Developing high-quality relationships with customers; Addetto Centro Assistenza Agricola: - Providing functional/technical support; - Preparing applications to participate in Regional Rural Development Programmes (RDPs) and Common Agricultural Policy (CAP) programs; - Developing high-quality relationships with customers;

Office Manager

• Feb 2005 - Feb 2011

Referente ufficio amministrativo: - Managing incoming invoices; - Ensuring correct processing of invoices, accounting records, credit and debit notes; - Reconciling bank accounts and credit cards; - Building and maintaining effective working relationships with all key stakeholders (B2B, B2G); - Coordinating communications, including taking calls, responding to emails, and interfacing with clients; - Managing facilities; Referente ufficio amministrativo: - Managing incoming invoices; - Ensuring correct processing of invoices, accounting records, credit and debit notes; - Reconciling bank accounts and credit cards; - Building and maintaining effective working relationships with all key stakeholders (B2B, B2G); - Coordinating communications, including taking calls, responding to emails, and interfacing with clients; - Managing facilities;