Experience

Arbor Acres Retirement Community

• United States
• Hospital & Health Care
• 1 - 100 Employee

• Project Manager

  • Oct 2017 - Present

  Winston-Salem, North Carolina, United States I am a Project Manager at Arbor Acres Retirement Community in Winston-Salem, NC. I report to the Construction Services Director, and I also work with the Marketing Director and the Move-In Coordinator. I am responsible for making sure all vacant cottages and apartments are ready to be shown to perspective residents. I often give tours, answer questions, and provide information to prospective residents and families. My main responsibility as the Project Manager is to manage apartment and… Show more I am a Project Manager at Arbor Acres Retirement Community in Winston-Salem, NC. I report to the Construction Services Director, and I also work with the Marketing Director and the Move-In Coordinator. I am responsible for making sure all vacant cottages and apartments are ready to be shown to perspective residents. I often give tours, answer questions, and provide information to prospective residents and families. My main responsibility as the Project Manager is to manage apartment and cottage renovations for our independent living residents. I usually manage 15 cottage and 25 apartment renovations annually, averaging three million dollars. Of those renovations, I manage 10-12 renovations without a contractor, which is a cost savings of $35K annually. I have managed the construction of a 1,976 square foot cottage. I work closely with the marketing department, incoming residents & families, interior designers and contractors. I am the liaison between Arbor Acres and the contractors, and I ensure the renovations are planned and satisfactorily completed; and I consistently meet all move-in deadlines. I also manage in-house projects with budgets greater than $100K. I am responsible to define the job scope, receive pricing, hire the subs, create schedules and manage the in-house projects. My job requires that I regularly multi-task in in a fast-paced environment.

• Project Manager

  • Oct 2017 - Present

  Winston-Salem, North Carolina, United States  Managed apartment and cottage renovations for independent living residents. Usually managed 15 cottage and 25 apartment renovations annually, with a total cost averaging three million dollars each year. Of those renovations, managed 10-12 without a contractor, with a cost savings of approximately $35K each year. Managed the construction of a 1,976 square foot cottage.  Managed in-house projects, with the majority having budgets greater than $100K. Responsible to define job scope… Show more  Managed apartment and cottage renovations for independent living residents. Usually managed 15 cottage and 25 apartment renovations annually, with a total cost averaging three million dollars each year. Of those renovations, managed 10-12 without a contractor, with a cost savings of approximately $35K each year. Managed the construction of a 1,976 square foot cottage.  Managed in-house projects, with the majority having budgets greater than $100K. Responsible to define job scope, received pricing, hired trades, created schedules and managed the projects.  Worked closely with the marketing department, incoming residents & families, interior designers and contractors. Assured renovation projects were planned, satisfactorily completed, and consistently met all move-in deadlines.  Helped the incoming residents select flooring, cabinetry, countertops, backsplash, paint colors, and light & plumbing fixtures, while always striving to stay current with the selections. Often helped with kitchen & bathroom design, lighting, and furniture placement.  Served as liaison between Arbor Acres’ residents and contractors. Developed important relationships with residents by providing direction, encouragement, and attentiveness before, during and after each renovation.  Worked directly with the Marketing Director and the Move-In Coordinator. Responsible for making sure all vacant cottages and apartments were ready to be shown to perspective residents. Often gave tours, answered questions, and provided information to prospective residents and families.  Worked with the Construction Services Director and the CFO to determine ways to become more cost efficient.  Assisted in the preparation of the annual budgeting process.  Regularly multi-tasked in in a fast-paced environment.



Pam's Painting By Two

• Business Owner

  • Mar 2004 - Oct 2017

  I was a co-owner of a women-owned interior painting business for over 13 years. I was responsible and accountable for all aspects of the business from quotes and contracts, color consultations, painting, quality control, and follow-up at the completion of each job and relationship management of clients. I have developed a client base of over 500 clients. 40% of new jobs from existing, satisfied clients and 25% of jobs are from referrals of satisfied clients. Pam's Painting By Two has received… Show more I was a co-owner of a women-owned interior painting business for over 13 years. I was responsible and accountable for all aspects of the business from quotes and contracts, color consultations, painting, quality control, and follow-up at the completion of each job and relationship management of clients. I have developed a client base of over 500 clients. 40% of new jobs from existing, satisfied clients and 25% of jobs are from referrals of satisfied clients. Pam's Painting By Two has received the Angie’s List Super Service Award Recipient in 2012, 2013, 2014, 2015, and 2016. This award is presented to only 5% of businesses that have achieved and maintained a superior service rating. The recognition is a reflection of the capabilities and dedication in all aspects of running a small business. Show less



Trammell Crow Company

• United States
• Real Estate
• 700 & Above Employee

• Assistant Facilities Manager

  • Feb 1992 - Feb 2003

  Charlotte & Winston-Salem, North Carolina I assisted the Senior Facilities Manager and managed a portfolio of over 50 Bank of America banking centers in the greater Charlotte area for over four years. I assisted in making banking center inspections; hiring sub-contractors; communicating with vendors, Facilities Managers, Bank Executives and Banking Center Managers; and coding, submitting and tracking invoices. I performed other administrative duties. I also worked part-time for over seven years as a Facilities Management… Show more I assisted the Senior Facilities Manager and managed a portfolio of over 50 Bank of America banking centers in the greater Charlotte area for over four years. I assisted in making banking center inspections; hiring sub-contractors; communicating with vendors, Facilities Managers, Bank Executives and Banking Center Managers; and coding, submitting and tracking invoices. I performed other administrative duties. I also worked part-time for over seven years as a Facilities Management Coordinator in Winston-Salem, NC. I compiled customer service satisfaction survey data from over 5,000 Banking Center Managers every quarter. Using the data, I organized, designed and created survey graphs and charts for presentations to bank and company executives. I had daily interactions with Senior Facilities Managers and Senior Executives. Show less