Mark Russell Carpio

Technical Training Officer at Handyman Do it Best Philippines
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Contact Information
us****@****om
(386) 825-5501
Location
Cainta, Calabarzon, Philippines, PH

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Credentials

  • Mobile Photography: Image Management
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Building Resilience as a Leader
    LinkedIn
    May, 2022
    - Sep, 2024
  • Enhancing Resilience
    LinkedIn
    May, 2022
    - Sep, 2024
  • Social Media Marketing Strategy: TikTok and Instagram Reels
    LinkedIn
    May, 2022
    - Sep, 2024
  • Building Resilience
    LinkedIn
    Apr, 2022
    - Sep, 2024
  • Developing Your Emotional Intelligence
    LinkedIn
    Apr, 2022
    - Sep, 2024
  • How to Stand Out
    LinkedIn
    Apr, 2022
    - Sep, 2024
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Improving Your Focus
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Job Skills: Learning Retail Sales
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Mastering Conversations in Retail Sales
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Retail Sales Management
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Retail Sales: The Importance of Listening
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Social Selling Foundations
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Developing Your Authentic Self to Ignite Change
    LinkedIn
    Dec, 2021
    - Sep, 2024
  • Building Trust
    LinkedIn
    Nov, 2021
    - Sep, 2024

Experience

  • Handyman Do it Best Philippines
    • Philippines
    • Retail
    • 1 - 100 Employee
    • Technical Training Officer
      • Aug 2016 - Present

      -Facilitate, monitor and evaluate all on-boarding program for new hires, store opening and relaunching. -Facilitate Training Pathway for all newly promoted employees-Facilitate Customer Service Program ( SMILE Campaign)-Facilitate General Assemblies for Store Managers and Supervisors. -Assist Leaning and Development Team in preparation of Training Materials -Digitized Departmental Modules

    • Store Supervisor-Operations
      • Nov 2013 - Jul 2016

      -Make sure that all merchandise are displayed properly in the selling area, -Observe First in and First Out for items with expiration dates-Display and Highlight Items with Promotions to boost store sales. -Manage Merchandise Stock Level, Replenishing and Ordering of merchandise-Manage Store Annual Inventory Count-Lead and Motivate Promo Merchandisers to practice excellent customer service. -Attend and Provide Solution for all Customer Concerns.-Assist Store Managers in Planning and Organizing activities to increase sales. Show less

    • Administrative Clerk
      • Feb 2011 - Oct 2013

      -Generate Report for all merchandise with upcoming promotions or price changes.-Ensure accuracy in the documentation of merchandise that comes in and out of the store. -Prepare reports and process thru JDA System all damage and lost parts merchandise-Ensure all merchandise with delivery discrepancy are reported and adjusted in the system. -Ensure all approved merchandise for return to vendor and disposal are properly executed. -Ensure the correctness of store inventory count, System vs Actual Count. Show less

Education

  • Polytechnic University of the Philippines
    Bachelors Degree

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